Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| mccarthyphoto.com - MEDFORD, MA USA |
| iiems.org - TROY, PA USA |
| vizuall.com - PLANTATION, FL USA |
| retirewithrenewals.com - ESCONDIDO, CA USA |
| durandy.com - BELLEVUE, WA USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 w4gr.net - LAWRENCEVILLE, GA USA |
| watsonandallard.com - GLEN MILLS, PA USA |
| miplumberllc.com - WEST BLOOMFIELD, MI USA |
| classicbodybuilding.com - NORTHBRIDGE, NSW AUSTRALIA |
| naturehealth.com.au - LANE COVE, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| beaconvacations.com - COUNCIL BLUFFS, IA USA |
| maribelledayspa.com - MIAMI, FL USA |
| farwesteditions.com - OAKLAND, CA USA |
| consultis.pt - VILA NOVA DE GAIA, FL PORTUGAL |
| accessrealtyky.com - MONTICELLO, KY USA |
| westernrecorder.org - GREENVILLE, SC USA |
| german-handyman.com - ESCONDIDO, CA USA |
| thederbingroup.com - NAPA, CA USA |
| elagoraonline.com.ar - BUENOS AIRES, CAP ARGENTINA |
| ayrsigns.com - MUNDS PARK, AZ USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Tammy was very prompt in responding to my e-mails. Our Webmaster is out of town and I needed to make payment to keep our account active. I didn't have the correct e-mail address for the Domain portion of our account and she sent me what I needed to know so I could continue the process to make our payment. The support was very professional, detailed and quick. |
| Cathi LaBonte Austin, TX ewga-austin.com |
| Wow! That was an extremely fast resolution to my problem of my read emails and 2 folders disappearing. Thanks much! |
| Janet Horton Issaquah, WA jhortonphoto.com |
| I think I've contacted Customer Support three times in the six months Webmasters has been my domain host. Each inquiry was answered promptly and fully by knowledgeable staff. I couldn't be more pleased with their service. |
| John Thiesmeyer Penn Yan, NY serenity-software.com |
| I had a non-standard request to change my hosting account to another domain since I was changing my main domain name to suit my new stage. name.
Support agreed this with no quibble, no extra charge and with full guidance which steps I needed to take. They were helpful at every step of the way. It turned into quite a long thread (19 replies) and several support members replied at different stages, including L. Sterling, Paul Schultz, F. Harber, and some anonymous people only known as "Client Services Team". However, the help was seamless and the approach consistently friendly and enthusiastic. Using Webmasters support is a comfortable experience, you are confident that they understand the problem and will have it resolved for you quickly and with no fuss. Anytime I am asked about webhosting I always recommend webmasters and will always stay with webmasters. Keep up the great service. Thank you guys! :-D |
| Jay Charles aka DonCarlo Newcastle, Afghanistan jaycharleswilson.com |
| I couldn't find an option to describe your service, I wouldn't say just "excelent", I think that more appropriate would be "awesome" cause I never saw such extreme expedite customer support as yours, how you do it?? :) |
| Ricardo Uhalde Indaiatuba, Brazil faster-informatica.com |
| 3-1-2012
My website gimmeift.com had its home page video disconnected. It may have been by Google and their new privacy policy Chris was nice enough to listen to my problem and was able to write new HTML to get my video. back up I have been with Webmasters for about 10 years They are the very best in the past LeeAnn has also helped me as well as Leon What a Great Team you have Donald A Brown Inventor & President Gimmealift a Lift a product used by Nurses to lift patient"s and people in need at home |
| Don Brown Matthews, NC gimmealift.com |
| Wish there was something better than excellent. A problem I struggled with for two days was resolved in a matter of minutes by Paul Shultz of the Client Services Team. Your customer service is among the very best in 'webland'. It's refreshing to have a speedy resolution instead of having to wait around for days for someone to maybe get back...By the way, I was surprised at the number of services you offer for webhosting. You are the best!! Thanks to your staff and especially to Paul. Happy Holidays!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| Great job. He answer my questions and went out of his way to make it work for me. |
| William Napper Highland, Il kwikkonnection.com |
| During the 3 years that I've hosted accounts with WEBmasters I've been extremely happy with the level of service I've received. On several occasions, I've needed help with technical issues and their responses have always been fast and accurate. This level of service, combines with their very competitive price offers an exceptional value. I highly recommend them. |
| Ben August DeForest, WI klicksights.com |
| Every time I have a problem it's always big to me and no matter
how trivial the support folks act as if it's the biggest problem on their agenda. Always quick and accurate responses |
| Eddie Stoddard Electra, TX texascook.com |
| Service is "Second to None" !
Have been with Webmasters.com for over 3 years now and still amazed at the excellent product / value / and exceptional service. Just had a little issue with webmail and server controll panel and the outstanding support team here at Webmasters.com solved my issue in no time at all. Thanks, Every one (especially Paul S. the support tech who solved my issues) |
| Matt W. MISSISSAUGA, Canada quantumlogicinc.com |
| Paul was very knowledgable and responsive and helped solve my problem in a timely manner. |
| marc goldstein Plaistow, NH total-deck-care.com |
| I am more and more impressed each time I contact the support team at Webmasters.com! Each query or request is delivered in a timely and complete fashion, with a courteous reply that everything has been taken care of. As a CPA, I greatly appreciate this attention to detail, and consider this a fortuitous bonus to the incredibly user-friendly interface Webmasters.com makes available with each of their hosting plans. Keep up the awesome work, and thank you for all you do! |
| Bryan P. Lacour Phoenix, AZ lacourltd.com |
| We have been customers of Webmasters.com for many, many years now, and continue to be extremely pleased with their level of customer support and the hosting technologies that are in place. For the rare trouble tickets that we generate, Webmasters.com takes minutes, not hours or days to address and close out. Keep up the outstanding work! |
| Madhu Idlani Ann Arbor, MI growthstockanalytics.com |
| Massive thanks to Paul, who has helped me with some severe problems that afflicted by site. Its great to have a company that values individual support |
| Mike Vessey dorset, United Kingdom topgardener.co.uk |
| Once again, your response is prompt and helpful! |
| Barron Henzel San Diego, CA henzeldesign.com |
| I was having a very difficult time getting our website SSL Certificate installed. I am very new to the process and sent an email for help. Representative Paul Schultz received my email understood my issue and resolved it quickly and my site is now secure and accessible to my membership. Thank you for the great work and excellent customer service. |
| Robert Roeser Suffolk, VA evoa.com |
| I really appreciate and admire Webmasters.com customer support. It's very quick and helpful. Most of my queries were answered in less than 15 minutes whether they were made in 12:00 PM or 1:00 AM. |
| Muhammad Hanif Calgary, Canada pnetsol.com |
| the best service there is! look no further for your web hosting duties. webmasters has it down pat. |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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