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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
eggphoto.com - PHILLIPSTON, MA  USA
specialplacestravel.com - EDGEWATER, MD  USA
outlaw-ag.com - CYPRESS, TX  USA
steptron.com - CLINTON TWP, MI  USA
showbreeders.org - GRANITE FALLS, NC  USA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  thompsonmachine.net - CRAWFORDVILLE, FL  USA
  disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL  REPúBLICA DOMINICANA
  academia-candelaria.org - MIAMI, FL  USA
  mymail.sydney - CHATSWOOD, NSW  AUSTRALIA
  victoriaprep.com - LUTZ, FL  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
srygley.us - MADISON, NJ  USA
lucyrose-art.com - JINDABYNE, NSW  AUSTRALIA
friedrichzorn.com - HOCHWOLKERSDORF, -  USA
csjr.biz - NORTON, OH  USA
wyatt-stone.org - WOODINVILLE, WA  USA
hfrmanagement.com - ATLANTA, GA  USA
wmtester2.com - FRANKLIN, TN  USA
theoldefarmstead.com - WASHINGTON CH, OH  USA
protovisioninc.com - STERLING, MA  USA
getyoursketch.com - OTTAWA, ON  CANADA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
Your customer support staff is excellent! I got email replies within 30 minutes average. Helped solve my problem. Again, Great Service.
Muhammad Hanif
Calgary, Canada
pegsol.com
I would say more than excellent. Always available something that is gold when one has problems of some sort. After now I more than 10 years with WordPress their service has never failed for me and my customers.
Stellan Kinberg
Lipari , Italy
kinberg.net
Webmasters.com is awesome I have tried several places to build my memorial site to my son who was murdered at the age of 18 the sites go down quite often because of spammers have often times off color advertisements but I have been with webmasters,com for about three or four years now and can honestly say I have never ever had a problem here.
thank you so much Webmasters.com
Monika Hedglin
Sedalia, Mo
joshuahedglin.com
I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff.
Rob Stratton
Edmond, OK
attorneycop.com
Ryan has great communication skills.and is very genuine. Thank you!
Steve Karl
Pittsburgh, PA
shadysiderentals.net
I think it would be almost impossible to exceed the support, as well as the response time, that I received from Webmasters.com. I had some difficulty renaming and then relocating my website, and the support team responded in real time - sometimes within 5 to 10 minutes of my email request for help. Any person, in need of a host site, definitely needs to know about Webmasters.com. It simply doesn’t get any better than this company.
Katina Kefalos
Pittsburgh, PA
shadysiderentals.org
Tammy was very prompt in responding to my e-mails. Our Webmaster is out of town and I needed to make payment to keep our account active. I didn't have the correct e-mail address for the Domain portion of our account and she sent me what I needed to know so I could continue the process to make our payment. The support was very professional, detailed and quick.
Cathi LaBonte
Austin, TX
ewga-austin.com
Paul Schultz and the rest of the team answered my questions quickly and resolved my issues.
Yotam Haber
Brooklyn, NY
yotamhaber.com
Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done.
Sandra Trudeau
Calgary, Canada
leighannelittrellonline.com
No, your service isn't excellent, it is rhodium with platinum trim. I can't tell you how much I appreciate all your help, knowledge and patience. You have consistently (and quickly I might add) responded to and SOLVED each and every one of my problems through the years, the latest being with permission and FTP problems uploading my new website. Your knowledge on different types of web software just amazes me. From step by step help in terms I can understand to alternate solutions....Wonderful!! A heartfelt thank you on this latest problem that was 100 percent resolved in a very short period of time just seem like enough. Your support team is the very best anywhere. Thanks again.
Cheryl Quinlan
Homestead, Fl
cherylqproductions.com
I have always found your staff knowledgable and very helpful.

Whenever I've had trouble figuring out some type of html code, file paths, or DNS settings, they have always provided fast and informative assistance.

Thank you.
JT Garrette
Sherman Oaks, CA
gatgar.com
I am a web designer and after researching all the different hosting option for my first client a year ago I chose to recommend webmasters.com. I was not disappointed. Any issue was resolved within a couple of hours - nowhere near the 24hrs that you guarantee.

Since then i have recommended webmasters.com to another 7 clients and all comment on how pleased they are. You can rest assured that I will inform all my clients of the services that you offer for a MOST reasonable price!
Scott Hamilton
South Lanarkshire, UK
strathavengc.com
I've been using Webmasters.com for my website and
primarily email for almost 20 years. I couldn't ask for better support when i need it. I've been a happy customer.
Rich Carpenter
Weldona, CO
theriverbottom.com
As always, your reply was quick and helpful. Thank you so much!
Hiroshi Yoshioka
Hong Kong, Hong Kong
j-friendly.com
Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.

Can I get shell access? If not can you PLEASE fix the copy command in your file manager.

Thanks,
Ron Curry
Ron Curry
Pleasanton,
rotorwayownersgroup.com
Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you!
Andrew Prazuch
Alexandria, VA
prazuch.net
Been a client of Webmasters since the early 2000s and never had a problem or reason to complain.

And when we screwed up our catch-all settings they were very understanding and hardly laughed at or mocked us at all! 8 ^ )

I don't know how their rates compare to other companies because we've never even thought about switching.
David Hildebrand
San Anselmo, CA
cynthiajane.com
We've been having a lot of Spam related problems with recently. John DeSantis has been extremely helpful. He's gone beyond the call of duty to explain the issues, resolve the problems, and help us find workarounds. Having support people like that on the job make the decision to stay with webmasters.com much easier.
Peter Fales
Naperville, IL
loveandjustice.org
your service is better than excellent. I'm not afraid to ask any questions even if some of them sound dumb to me. Your staff is very understanding and extremely patient with those of us who aren't anywhere close to being a computer whiz. Thank you so very much. Webmasters Rocks!!
Cheryl Q
Homestead, Fl
cherylqproductions.com
I deal with several hosts, from the big $ to the "almost free"... you guys are by far the best of them all.
Peter Ehlert
Encinitas, CA
sdi-baja.com
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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