Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| sredmond.com - GUILFORD, VT USA |
| mistress-uk.com - WHITEHAVEN, CUMBRIA UNITED KINGDOM |
| couperus.org - LOS ALTOS HILLS, CA USA |
| midwestbonanza.com - SEMINOLE, FL USA |
| nancykapp.com - BALTIMORE, MD USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| cyber-contact.com - NETANYA , - ISRAEL |
| fokos.com - FREMONT, CA USA |
| adamsultan.com - AUSTIN , TX USA |
| americanwaterwell.com - AGUA DULCE, CA USA |
| rdanalysis.com - ROCKVILLE, MD USA |
| westport-group.com - GEORGETOWN, TX USA |
| hunziker-geneva.ch - GENEVA, GE SWITZERLAND |
| spaldings.org - REDMOND, WA USA |
| marthecpa.com - LAKE MARY, FL USA |
| pfccpa.com - SEWELL, NJ USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Problem resolved w/in 15 minutes...thank you! |
| Gene Gosse Spokane, WA spokanedjm.org |
| your service is better than excellent. I'm not afraid to ask any questions even if some of them sound dumb to me. Your staff is very understanding and extremely patient with those of us who aren't anywhere close to being a computer whiz. Thank you so very much. Webmasters Rocks!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| I can't thank you enough, Webmasters.com support team. You've been awesome! Your immediate responses, technical skills, and patience helped me through a challenging time with my website. I especially appreciated the kindness and expertise exhibited by Paul Schultz and Ryan. You both are a tremendous asset to Webmasters and I am so grateful for all of your help! |
| Terry Lubotsky Clearwater Beach, FL terry-lubotsky.com |
| Webmasters Rocks!! Every time I've had a self-inflicted problem with my sites, the staff at Webmasters has been outstanding in helping me resolve it. I've been with them for a number of years. Because of their continual exceptional and fast service and patient responses, I recently consolidated all of my domains with them. Really great! |
| Cheryl Quinlan Davie, Fl cherylqproductions.com |
| I was trying to set up drupal on an addon domain and floundering because of my mediocre technical skills. Curran Thomas was a huge help and now I am up and running and a very pleased customer. I will recommend your company to all. |
| Paul Swider St. Petersburg, fl swider.net |
| Yes... your service is excellent , your support is always there for us and they help us out .
A friend in need is a friend indeed . we thank u all for ur great service and support. job well done Best Regards Hossam and Tarek |
| Tarek Sayed cairo, Egypt server2004.net |
| Your service is very good. It has never crossed my mind to change my hosting. Keep up the good work! |
| Johann Thorsson Tucson, AZ thufa.net |
| I want to commend you on the excellent customer service, provided by Webmaster Team member, C. Schmidt. I have been a customer for a number of years and to my knowledge today's experience has been the best yet. Ms. Schmidt was courteous, resourceful, knowledgeable, helful and...oh yes...a pleasure to inteact with.
Contacting "Teckies", be it written or verbally by those of us who are not technically adept at the processes involved or the jargon used can be a horrible experience. She made easy. Thanks!!! |
| Lil Adams Philadelphia, PA dateunderwear.com |
| Thanks for exceptional value and exceptional service! |
| Don Biggs Sacramento, CA mywebdoodles.com |
| I think it would be almost impossible to exceed the support, as well as the response time, that I received from Webmasters.com. I had some difficulty renaming and then relocating my website, and the support team responded in real time - sometimes within 5 to 10 minutes of my email request for help. Any person, in need of a host site, definitely needs to know about Webmasters.com. It simply doesn’t get any better than this company. |
| Katina Kefalos Pittsburgh, PA shadysiderentals.org |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| To Paul Schultz:
As you know, we have been hosting all our websites with you since 2002. I just wanted you to know that we all feel you have gone above and beyond on our behalf over the last couple of days! As a marketing company albeit fairly small, we deal with quite a few software companies, design agencies, advertising agencies and consultants. Not one of them provide the service and support that you do. Thank you so much for everything you do for us, it really is appreciated! John Prudence. Artyfacts Canada |
| John Prudence Calgary, Canada rtfx.ca |
| The support I am receiving during a switch to a new server is Outstanding! That is why I have used Webmasters for over 20 years! |
| Wes Lingerfelt Nipomo, CA omsinc.org |
| I'm not an expert at DNS settings and web domains at all. But, I host an area on Webmasters.com with a few domains to learn a lot about web site programming and to service a small Internet Community of Interest.
THANK YOU Webmasters.com for consistently helping me very quickly with every service question and help I need. You have ALWAYS pointed me in the right direction -- very clearly -- to achieve my goals and make things happen in my COI. Regards, Jerry Thompson Texas, USA |
| J Thompson Castroville, TX paxlair.biz |
| Thanks! You solved the problem in just a couple of hours! |
| Veronica Martelka Riverside, CT vekweb.com |
| Thanks. Fast service as usual. |
| james dean Los Angeles, CA janiethemovie.com |
| We had an email problem and required an urgent attention. Ryan corresponded with me several times and each reply was quick, personal and could give me the solution that worked. I liked how he was personal (did not give me dry replies) and made me think he cares his customers. Please keep up with great work. |
| Hiroshi Yoshioka Hong Kong, Hong Kong j-friendly.com |
| Thank you for your follow up process to get me switched over. Your step by step guides were very helpful. |
| Patricia Bridewell Avon Park , FL patrish.com |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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