Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| surfacetheory.net - STONEHAM, MA USA |
| glick.net - WORTHINGTON, OH USA |
| consciousconsumers.net - TAMPA, FL USA |
| broadwaylion.com - RICCHARDTON, ND USA |
| ehockeyleague.com - ROME, NY USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| midwestbonanza.com - SEMINOLE, FL USA |
| farwesteditions.com - OAKLAND, CA USA |
| supercivilization.com - SAN DIEGO, CA USA |
| stockphototogo.com - NEW ORLEANS, LA USA |
| southwestgreens.co.uk - SIDMOUTH, DEVON UNITED KINGDOM |
| generaldaviedar.org - DURHAM, NC USA |
| scheuflerfarms.com - STERLING, KS USA |
| pmiarts.com - MIAMI, FL USA |
| newadjustment.com - BEAVERTON, OR USA |
| onsitemotorcycle.com - WEST BLOOMFIELD, MI USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I have been extremely satisfied with all my encounters with Webmasters.com support. They are always prompt, helpful, and kind. I have watched other hosting companies come and go, and know many people that are unsatisfied with their hosting company. I'm proud to say I'm completely satisfied with the quality of both the service and support that I receive from Webmasters.com. Thanks again! |
| Connor Mason Brentwood, TN bigconna.com |
| I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you! |
| Karin Ellison Billings, MT soaringeagle.org |
| J Harrington was great, helped me find a good solution to my problem, was very precise and to the point. I am very pleased with his service. Thanks so much! |
| Julio Foppoli Fayetteville, NC learnspanishliveonline.com |
| I feel support went above and beyond to help me out - specifically Paul Schultz. My site was down and I was feeling pretty frustrated. Instead of just telling me how to resolve the issue, Paul found out what it was and then made the adjustment to get my site back up.
I have always been very pleased with the timely responses from Support. Thank you for all your help. |
| Sue Seay Kalama, WA findinfive.com |
| Awesome service. |
| Jose Perez San Juan, PR sdtonline.net |
| There are days and there are days, and this was one of *those* days. I was hurriedly shoe-horning a Python test into a day already to filled with too many other tasks and kept getting a 500 error.
C. Schmidt (tactfully) asked one simple question: Had I checked my error log? I hadn't--and I know to! Anyway, I checked the log, googled the error and had the issue fixed within 5 minutes. It's really nice to know that even when one forgets to do something one should have done, it's met with good humor. |
| (Patricia) Triche Osborne Baton Rouge, LA triche-osborne.com |
| Thank you for handling a complicated job so efficiently and with little bother.. Good job Ryan! |
| Jane Porter Burke, Va janeporterart.com |
| The support I am receiving during a switch to a new server is Outstanding! That is why I have used Webmasters for over 20 years! |
| Wes Lingerfelt Nipomo, CA omsinc.org |
| Webmasters Rocks!! Every time I've had a self-inflicted problem with my sites, the staff at Webmasters has been outstanding in helping me resolve it. I've been with them for a number of years. Because of their continual exceptional and fast service and patient responses, I recently consolidated all of my domains with them. Really great! |
| Cheryl Quinlan Davie, Fl cherylqproductions.com |
| To Paul Schultz:
As you know, we have been hosting all our websites with you since 2002. I just wanted you to know that we all feel you have gone above and beyond on our behalf over the last couple of days! As a marketing company albeit fairly small, we deal with quite a few software companies, design agencies, advertising agencies and consultants. Not one of them provide the service and support that you do. Thank you so much for everything you do for us, it really is appreciated! John Prudence. Artyfacts Canada |
| John Prudence Calgary, Canada rtfx.ca |
| I have several client and personal domains and sites on Webmasters. The support is top notch and friendly and mostly very prompt. email seems to work better than reaching support on the phone. |
| Dwight Porter Medford, MA surfacetheory.net |
| Rarely do I submit a help ticket at other companies and hear back within 24 hours. With webmasters it's usually only a matter of minutes before I hear back and the issues are resolved very fast. Great service like this just isn't found with the other big name web hosting companies. |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| We had a small access problem on a major holiday. We expected the problem addressed in 24 hours as advertised, but it was corrected in minutes instead! |
| Wilber Smith Scottsdale, AZ gunnclan.us.vu |
| THANK YOU for dealing with my Outlook Express inability to send email last night - your tech resent me some old information and got it working promptly. You guys ROCK! |
| cinda lester Downers Grove, IL hcck.us |
| For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| I was helped immediately via email. Quickly and efficiently.
Paul Schultz helped me with everything. He was amazing! Redirected my site for me. Thanks Paul! |
| Amanda Crew Los Angeles, CA amanda-crew.com |
| Some of my SQL tables got corrupted but after contacting support, they were repaired instantly.
This is not the first time I have been in contact with your support team and every time my problems have been solved instantly. Thanks! |
| Johann Thorsson Reykjavik, Iceland thufa.net |
| As each year goes by with Webmasters.com we know that we made the absolute correct choice in someone who truly believes in customer service. Since making a move to you several years ago, we have NEVER regretted making the migration to Webmasters.com
Marg Hyland, President Pegeen.com |
| Marg Hyland Orlando, fl pegeen.com |
| i got very good support from mister schmidt!!
thank you very much fritz |
| friedrich zorn wien, Austria friedrichzorn.com |
| We have been customers of Webmasters.com for many, many years now, and continue to be extremely pleased with their level of customer support and the hosting technologies that are in place. For the rare trouble tickets that we generate, Webmasters.com takes minutes, not hours or days to address and close out. Keep up the outstanding work! |
| Madhu Idlani Ann Arbor, MI growthstockanalytics.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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