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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
hotelmealipari.com - LIPARI, ME  ITALY
mnvmnv.com - JUPITER, FL  USA
iadesign.ca - NORTH PERTH, ONTARIO  CANADA
supercivilization.com - SAN DIEGO, CA  USA
all4liberty.com - STANTONVILLE, TN  USA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  academia-candelaria.org - MIAMI, FL  USA
  mymail.sydney - CHATSWOOD, NSW  AUSTRALIA
  victoriaprep.com - LUTZ, FL  USA
  trojanboatsforum.net - EASTON, PA  USA
  tungstenamp.com - GRAND ISLAND, FL  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
rachaelcohen.com - ASSONET, MA  USA
horseandanchor.com - GLENDALE, CA  USA
queencitykombucha.com - BURLINGTON, VT  USA
ans-corp.net - NORTH MIAMI, FL  USA
datypic.com - TRAVERSE CITY, MI  USA
eslinstructor.net - SAN JOSE, CA  USA
harischschools.com - RIDGEWOOD, NY  USA
notjustwebsites.com - ESTERO, FL  USA
thechildrenscollege.org - WEST BARNSTABLE, MA  USA
jjhec.com - JEANERETTE, LA  USA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
I was totally stumped about an upgrade and you guys handled it all smoothly and efficiently. Communication was great. I really appreciate the technical support.
Sheila Tomkowiak
Grosse Pointe, MI
grossepointeboatclub.com
I'm not a complete technician but Webmasters has made hosting easy for me, as well as very cost effective. I have recommended your services to many others, from individuals to corporations, because I find your service and offer to be of the utmost value. I'm only starting to learn all the tools I now have at my disposal and how to use them. Thanks for the power.
Paul Swider
St. Petersburg, FL
swider.net
Chris was very helpful and worked persistently on the problem with an installed app on my hosting account. It took us two and a half hours, but finally got it resolved. Thank you Chris, for helping me through this!
Patricia Bridewell
Beaver Dam, KY
patrish.com
As always, your reply was quick and helpful. Thank you so much!
Hiroshi Yoshioka
Hong Kong, Hong Kong
j-friendly.com
The reason why I chose to host the websites (of the organisation I am employed at) at Webmasters.com, is because whenever I commit a mistake, or have difficulty once in a while with troubleshooting, the support desk is always right on the money to figure what I forgot to do, or to get to the bottom of the mistake I made, and points me in the right direction to fix the situation in a jiffy. Thanks allot!!
Marcus DeMaaijer
Curacao, Netherland Antilles
dolphin-academy.com
Your support is the best ever! I've been a technical consultant for over 10 years and frequently need urgent help as my clients have needs. Your support is quick, friendly, and they know how to solve problems! John DeSantis especially is terriffic.
Karen Burkhardt
Potomac, MD
mdkites.org
Paul, Thank you for taking care of my issue with traffic stats in a timely manner and retrieving the missing data.
Sandra
Sandra Bruner
Bokeelia, FL
physiologymodels.info
Support is fast and prompt!
Ryan Heng
Singapore, Singapore
utm.net
On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years.
Joel Styer
Boyertown, PA
mivs.com
I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks.
Rich Carpenter
Longmont, CO
theriverbottom.com
I have been hosted in here for many years, thanks for the excellent service. thanks!
han xiaoyong
Hong Kong, Hong Kong
dianzichan.com
I was very impressed with the prompt reply I received as well as how quickly my problem was resolved. This promptness adds to the usefulness of this service, and has helped me feel more confident with my choice.
Erin T. Rhodes
Fishers, IN
erinsfurniture.com
I was using the domain richardsclass.com as a gateway for my students. Because students that were not mine started using the site, I added the add-on domain SBVC.us.

Eventually I wanted to make SBVC.us the primary domain in the account. This was because forwarding was not enough, I wanted to be able to use sub-domains extensively.

I dreaded the hassle in getting this done. What I found was quite the opposite. It took only two emails, one to inquire about the possibility and one to execute it. Both emails were answered within a few minutes, and the new account for sbvc.us was created and I had the site up and running within the hour.

I teach a web development class, (beginner stuff) and have recommended your company to every class. I know of several students, and one faculty member who have created accounts with you. I will continue to recommend Webmasters.com because I have found the service to be excellent.


Keep up the great work and the perfect customer service.

Richard Collette
Richard Collette
Beaumont, CA
sbvc.us
I've been with you nearly ten years, and have had only about 20 help requests, and you've come through with flying colors in nearly every case. I've had to "scale back" like many other companies, but your Add-on domains have helped me do this. You keep a customer, and I can afford to stay in business. A win-win situation. Thanks for being there.
Robert Andrews
Phoenix, AZ
digithall.com
Chris was very patient especially when the computer did not act right and sending PDF file when my computer did not print out the text although it was not converting it the second time to allow it to print . Pleas allow this service to help customers. Thank you.
wayland moore jr
Boca Raton, FL
waylandmoorefromtheheart.com
To Paul Schultz:

As you know, we have been hosting all our websites with you since 2002.

I just wanted you to know that we all feel you have gone above and beyond on our behalf over the last couple of days!

As a marketing company albeit fairly small, we deal with quite a few software companies, design agencies, advertising agencies and consultants. Not one of them provide the service and support that you do.

Thank you so much for everything you do for us, it really is appreciated!

John Prudence.
Artyfacts Canada
John Prudence
Calgary, Canada
rtfx.ca
I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.

You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice.

In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest.

Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed.

How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner.

Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better.

My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it.

Keep it up!
Wade
Wade Carpenter
Idalia, CO
webfootcustomcalls.com
I had some questions regarding setting up an Addon Domain. Ryan Glenn answered me quickly and clearly, with the info I needed to finish the job. It's great when support is quick and helpful! Thank you!
Ray Hix
Berkeley, CA
radiantheart.com
As usual, outstanding service. Initial problem reported at 9:42, received reply at 9:50. When problem required more assistance, notified webmasters before lunch, they had it cleared up shorly after that! Thanks much Garnett Stancil
garnett stancil
Warrior, AL
castle-thunder.com
Good
Phil Brink
Lafayette, co
brinkinc.biz
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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