Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| drpartington.com - PLEASANT HILL, CA USA |
| dimension4000.com - HAUPPAUGE, NY USA |
| oechips.com - YINGGE DISTRICT, NEW TAIPEI CITY TAIWAN |
| ihatepaperwork.com - CUERO, TX USA |
| bgbcsurvivors.org - BEAVERTON, OR USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 rockiescleanouts.com - AURORA, CO USA |
| topizon.net - BSB, FL BRUNEI DARUSSALAM |
| fickel-usa.com - HOLLAND, MI USA |
| businessandhealthcare.com - TAMPA, FL USA |
| billeggers.com - BUFORD, GA USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| texasstevedoring.com - LA PORTE, TX USA |
| postcard.org - SAN FRANCISCO, CA USA |
| montageateastfishkill.com - ROBBINSVILLE, NEW JERSEY USA |
| mystatconsulting.com - GERMANTOWN, MD USA |
| forrestblissphoto.com - MAGALIA, CA USA |
| fremonttravel.com - WAHOO, NE USA |
| foreignecurepair.com - BIG SANDY, TEXAS USA |
| davidsilberman.us.fm - PITTSBURGH, PA USA |
| execvipshuttle.com - TEMECULA, CALIFORNIA USA |
| msbimi.com - SAGINAW, MI USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I am a new customer but so far I am highly impressed. I run a website for a band that used to be popular in the early 1990s and still has a big fanbase.
First of all, NO spam filter has ever been effective in blocking out all the spam I get. I have had the same email address for 8 years, so you can imagine I get some 300-400 spams a day. Since I implimented your filters a few hours ago, I have NONE. Well done and I am very pleased. Next, I love how easy your control panel is. I've been doing websites for 8 years and have hosted with many places. All the options you have are fabulous, and everything is well documented. I just switched to your hosting after spending a few years with a company who charged me twice as much money per month for less than HALF of the disk space you offer. Thank you thank you thank you for being the best host I've ever had!!! |
| Cara DeCarlo Parma Hts, OH emf-theband.com |
| I wanted to thank Paul Schultz from 2nd level support for working almost all night to help me get our domains back on the air after major issues.
He even took the time to write a cron script to automatically backup our databases in case this happens again. Customer service like this is seldom seen these days, and it is very much appreciated!!! |
| Rob Carnell Turramurra, Australia benchrestbulletin.net |
| C. Schmidt had been quite helpful in attending to our ticket and apprecaite for her
kind assistance & support Have A Great Day and wish you Great success in the best in all your undertakings Best regards |
| Florence Chia/ Lim Singapore, Singapore singaporebusinessguide.com |
| Cherie ROCKS! She took lot's of extra time with me, and was not rushed. She even told a few jokes, and helped me through my frustration with databases, yuck! |
| Brad Harris Rendondo Beach, CA lasurfmag.com |
| I simply could not ask for better service! I emailed my problem to the support team and immediately received assurances that my problem would be looked into. Less than an hour later, I was checking my messages and discovered a lovely email from L. Sterling (client services team) telling me that my problem was fixed! It's just like that car rental commercial... Webmasters.com does try harder! Thank you and keep up the good work! |
| D. Will Mount Jackson, VA dabbledoos.com |
| Support is rarely needed, but always very responsive. |
| Rick Ilowite Nyack, NY airtightmusic.com |
| I have a few of my client business hosting and domain accounts with Webmasters and also manage sites on other providers. Without a doubt, Webmasters has the best support both in technical and billing. Their support reps answer the phone (!), spend the time, know their stuff, call back and follow through like no other provider I have used. I will continue to bring all my business and refer others to Webmasters. Thank you! |
| Dwight Poter Waltham, MA surfacetheory.net |
| Great service this will be my 3rd account with webmasters they have very fast servers, QNSExpress is a POWER USER we are VERY pleased with th service and the servers webmasters has. To check out the speeds check out this HUGE WEBSITE www.QNSEXpress.com and watch the streaming audio ZOOOM. Thanks alot WEBMASTERS! |
| Junior Quintanilla Middletown, NY commoncentz.com |
| Best response time in the industry.
Knowledgeable and helpful staff. Always there when I need you! |
| Josephine Thomas Blythewood, SC viiservices.com |
| Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done. |
| Sandra Trudeau Calgary, Canada leighannelittrellonline.com |
| You guys fixed my problem and as always your support is awesome. |
| Mathieu Gendreau Kelowna, Canada runefr.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| Ryan Glen was fast to respond, quick ro act and informative. Great job! |
| Quinn F Harry Laurel, MD penquinn.com |
| John DeSantis saved the day for me! Just wanted to give him and Webmasters.com customer service a big thumbs up!!! |
| Tom G Olivebridge, NY karenkougar.com |
| Great job. He answer my questions and went out of his way to make it work for me. |
| William Napper Highland, Il kwikkonnection.com |
| I moved one of my sites (www.topgardener.co.uk) to WebMasters after researching the hosts with the highest uptime. After 3 months I have been so delighted with the reliability, value and service that I now host more than 50 sites at WebMasters.
Your email-based customer service is the best I have ever seen. Fast, helpful and courteous. I now recommend you to everyone I speak to that runs sites. Keep up the good work! |
| Mike Vessey dorset, United Kingdom topgardener.co.uk |
| Fast, reliable, great service, thanks! |
| Veronica Martella West Hartford, CT vekweb.com |
| Service is great very helpful and quick. Chris and Paul were very patient and took time to answer my numerous questions and solved the various problems that I had with my site.
Thanks again Gentlemen! |
| Bill Hughes N.Vancouver, Canada militaryautographs.com |
| I highly recommend them....I have been there for four years now and I have never had a problem
Josh’s site has never been for a technical problem I have never lost anything there....... I have tried other sites and have lost my memorial pages have many months of down time. that has never happened here. there tech support is above and beyond reproach.....I highly recomend their services. Monika Hedglin |
| Monika Hedglin Sedalia, Mo joshuahedglin.com |
| Thank you, Paul Schultz for your Outstanding Customer Service and support. I’d say you’ve earned an Outstanding Performance Rating!
You are a model for all other Tech Support personnel. I was at my wits-end trying to resolve dead links, and openly admit I became extremely frustrated several times. But Mr. Schultz was a true professional, keeping a very calm professional demeanor, and both resolved my problems, and gave me a great lesson in HTML. I’m a retired software engineer and had written HTML code between 1986-2008. However, I had never encountered problems with the quote symbol in HREF statements before. Thanks Mr. Schultz. You’re a true professional! |
| Sam Latture Oklahoma City, OK atomnews.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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