Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| universityvideo.org - BLOOMINGTON, MN USA |
| scapularmakers.com - MUNSTER, IN USA |
| growthstockanalytics.com - ANN ARBOR, MI USA |
| wenyebiashara.biz - NAIROBI, - KENYA |
| takaraasianart.com - POMPTON LAKES, NJ USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
| addystoncleanfill.com - ADDYSTON, OH USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| floridaridered.com - LECANTO, FL USA |
| soaringeagle.org - BILLINGS, MT USA |
| southpointestorage.com - ADDYSTON, OH USA |
| nafewin-indy.com - FISHERS, IN USA |
| seekingproductions.com - MIDLOTHIAN, TX USA |
| essentialoiltherapies.com - ENGLEWOOD, NJ USA |
| aeaus.org - SAN FRANCISCO, CA USA |
| golfinjurydoctors.com - MORRO BAY, CA USA |
| comfortinnstl.com - ST. LOUIS, MO USA |
| lodico.org - BOULDER CREEK, CA. USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| I would say more than excellent. Always available something that is gold when one has problems of some sort. After now I more than 10 years with WordPress their service has never failed for me and my customers. |
| Stellan Kinberg Lipari , Italy kinberg.net |
| For people like me and my customers who are so impatient, you guys are always helpful and swift with coming out with solutions. I really appreciate your quality service. Thanks, Hiroshi |
| Hiroshi Yoshioka Hong Kong, Hong Kong j-friendly.com |
| We have hosted with you for nearly 10 years now. Must say you are terrific. Everything just runs flawlessly. We rarely have had to open any tickets. And even those are attended to almost instantaneously.
Please keep up the outstanding work! |
| Madhu Khemani Ann Arbor, MI growthstockanalytics.com |
| As usual, outstanding service. Initial problem reported at 9:42, received reply at 9:50. When problem required more assistance, notified webmasters before lunch, they had it cleared up shorly after that! Thanks much Garnett Stancil |
| garnett stancil Warrior, AL castle-thunder.com |
| Support service is helpful. There was not much problems. But if I have, it was solved by support team very wuickly. Thank you. |
| Bilal Ekmekci Gaziantep, Turkey sarhas.com.tr |
| I have had my website for few years. My friend told me about Webmasters.com and I was surprised. They are providing the best service and also the best price. How is it possible? I don't know but I can tell that I am very satisfied with the company and everything works 100%. The uptime is very good and if I have any questions, they answer it most of the time within 10 minutes. I encourage everybody to turn their business to Webmasters.com because it simply is worth it. |
| Gudmundur Karl Einarsson Reykjavik, Iceland gudmundurkarl.com |
| Thanks for the prompt response to my problem report. |
| Ernesto Cuesta Bethesda, MD philat.com |
| Having switched mobiles from a Blackberry to an I phone I encountered a problem which seemed unsurmountable in being unable to delete e-mails?
Having trawled around a few retail stores and speaking to their technicians, nobody was able to help, including an Apple store! When I checked in with Webmasters, and this was on a Sunday afternoon, within an hour the problem was solved . I cannot recommend enough the quality of service I received from them on this occasion , and the help in setting up the account on my new mobile as well. Many thanks once again Webmasters Trevor Simmons |
| Trevor Simmons Tampa, FL smtp.web.st |
| Had to make a tech support call last Thurs (8/13/09) regarding setting up our site to accept credit cards, a shopping cart and other ecommerce issues. C. Schmidt was the tech support rep that took my call, and she spent quite a bit of time with me, answering all of my questions and explaining all the scenarios. She was very patient and understanding of my lack of knowledge. I really appreciated the expert tech support. Great job! Thanks. |
| Leon Foust Bartlesville, OK adamsblvd.org |
| Paul Schultz, 2nd level support, assisted me in migrating my domain from another host to Webmasters. His assistance was prompt, patient, kind, knowledgeable, helpful, and accurate. It was a pleasure working with him. He represents your company admirably. |
| Vance Fisher Anytown, FL ix4.com |
| Cherie was great! I was really in a bind and she fixed the problem and got me up and running again in no time!!!! Thanks so much! |
| Kelly Krolik Mass City, MI bilers.com |
| Thank you for your kind and useful response. While I generally "make my own lightsaber", it is nice to know there's a human being back there in case I need a little hard-to-explain help. |
| Tom Roden Irvine, CA bendersbjurts.com |
| On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years. |
| Joel Styer Boyertown, PA mivs.com |
| Cherie ROCKS! She took lot's of extra time with me, and was not rushed. She even told a few jokes, and helped me through my frustration with databases, yuck! |
| Brad Harris Rendondo Beach, CA lasurfmag.com |
| The reason why I chose to host the websites (of the organisation I am employed at) at Webmasters.com, is because whenever I commit a mistake, or have difficulty once in a while with troubleshooting, the support desk is always right on the money to figure what I forgot to do, or to get to the bottom of the mistake I made, and points me in the right direction to fix the situation in a jiffy. Thanks allot!! |
| Marcus DeMaaijer Curacao, Netherland Antilles dolphin-academy.com |
| I have received the most attentive and timely service from Tammy Pettine. In today's marketplace you stand out.
Our company delivers several customer service training programs, so I can assure you the that you and your staff "stand out" Thank you for being my web host! Denyse Burns Principal Madison-Burns & Associates, LLC |
| denyse burns NY, NY madison-burns.com |
| Paul did an excellent job migrating one of my hosting accounts onto a new server with a updated version of PHP. Thanks to him, and anyone else there who helped!
Dave |
| Dave Bruse Duluth, GA w4dtr.com |
| Paul, we are so grateful for all your help and patience with getting our mirgration and email updated, we couldn’t have done it without your support, many many thanks!!
Wishing you a very Merry Christmas & a blessed New Year. Marilyn Shaner |
| Marilyn Shaner Memphis, TN shanersprinting.com |
| I had a non-standard request to change my hosting account to another domain since I was changing my main domain name to suit my new stage. name.
Support agreed this with no quibble, no extra charge and with full guidance which steps I needed to take. They were helpful at every step of the way. It turned into quite a long thread (19 replies) and several support members replied at different stages, including L. Sterling, Paul Schultz, F. Harber, and some anonymous people only known as "Client Services Team". However, the help was seamless and the approach consistently friendly and enthusiastic. Using Webmasters support is a comfortable experience, you are confident that they understand the problem and will have it resolved for you quickly and with no fuss. Anytime I am asked about webhosting I always recommend webmasters and will always stay with webmasters. Keep up the great service. Thank you guys! :-D |
| Jay Charles aka DonCarlo Newcastle, Afghanistan jaycharleswilson.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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