Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| hallshay.com - IDALIA, CO USA |
| hembeck.com - WAPPINGERS FALLS, NY USA |
| vhcommander.com - SAN ANGELO, TX USA |
| desjean.com - MONT ST-HILAIRE, QC CANADA |
| linwoodchurchofchrist.org - DETROIT, MI USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| mazia.com - ST PETERSBURG, FL USA |
| lucyrose-art.com - JINDABYNE, NSW AUSTRALIA |
| ppmpromatrix.com - BANGALORE, KARNATAKA INDIA |
| turkishfilmfestival.org - ATLANTA, GA USA |
| jimquesta.com - CINCINNATI, OH USA |
| notjustwebsites.com - ESTERO, FL USA |
| cwcddo.org - LAWRENCE, KS USA |
| wilson.us.fm - MCDONALD, PA USA |
| richardtung.com - SHIRLEY, MA USA |
| maruszak.com - MILFORD, CT USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| John DeSantis is the most curtious and helpful tech I've dealt with in years. You should clone him and give him a raise!!!!!!!!!!!!!! |
| Dave Wilson Moab, UT nativeamericantrade.com |
| Just a quick note to say what a great experience it was to actually talk with a real person in tech support early on a Saturday morning. The problem was tracked down on the spot and my web site was back in order. I have been around the block with other web hosting companies enough to know that this is great customer service. Thank you. |
| Dave Boone Tacoma, WA goldenstardust.com |
| Your support is the best ever! I've been a technical consultant for over 10 years and frequently need urgent help as my clients have needs. Your support is quick, friendly, and they know how to solve problems! John DeSantis especially is terriffic. |
| Karen Burkhardt Potomac, MD mdkites.org |
| Jen was very considerate and helpful and I believe my problem will be resolcved with the solution she provided. |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| It's difficult to explain why do we feel completely satisfied with Webmasters.com services. It could be maybe because:
- They always reply / fix issues and doubts in minutes - Their charges are absolutely right - We never had an "out of service" problem in 4 years In fact we rely on their service when we offer service to very important IT integrators and Telecommunication service operators. |
| Alberto Villar Madrid, Spain vidactive.com |
| Value AND service... what a pleasant surprise! Finally, a hosting service that actually responds to their customers needs. THANK YOU! THANK YOU for the GREAT support. Keep up the great work.
More features and better service then services costing three or four times as much. Gotta LOVE those SPAM filters. Cut down on our junk mail by 75% in one day. I'm SOLD and I'm going to tell everyone.. webmasters.com are the ones to go with! |
| Paul Jacobson Sparta, NJ seaandme.com |
| Recently I had a problem with accessing my databases. It turned out to be one of those problems that was so simple I was overthinking it. The guys at Webmasters.com never treated me stupid or got tired of my rudimentary questions. After the light turned on "bing!" I was thankful I had my account at Webmasters.com. They provide great services. My favorite thing is that they answer my emails so quickly. Service like that is very hard to find. Great job guys! |
| Mike Childress Spokane, WA xaraya101.com |
| Webmasters is great!
In the 7 plus years that I've been hosted at Webmasters.com there's been hardly any downtime or slowdown. The support is quick friendly and reliable, and the one plan one price deal is simple and competitively priced. Getting started is easy and they take care of the domain registration. The bandwidth and data transfer are very generous and I find the control panel quite attractive and versatile. The speed and security are great. I am very happy with the organization and highly recommend it to anyone. |
| Nick Sauro Montreal, Canada librarising.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| I love the service. |
| Andrew Kibe Nairobi, Kenya wenyebiashara.biz |
| I'm not a complete technician but Webmasters has made hosting easy for me, as well as very cost effective. I have recommended your services to many others, from individuals to corporations, because I find your service and offer to be of the utmost value. I'm only starting to learn all the tools I now have at my disposal and how to use them. Thanks for the power. |
| Paul Swider St. Petersburg, FL swider.net |
| C. Schmidt had been quite helpful in attending to our ticket and apprecaite for her
kind assistance & support Have A Great Day and wish you Great success in the best in all your undertakings Best regards |
| Florence Chia/ Lim Singapore, Singapore singaporebusinessguide.com |
| I wanted to send this note to praise one of your employees. Her name is Jeannie H. in Support. I have to tell you that she has saved my life on at least two occassions. Each problem was very complex and took a lot of skill, knowledge and a desire to go that extra mile to help out a customer in need. She was so helpful, even when she had to explain computers 101 to me so that I could comprehend the troubleshooting, and solutions to my computer support issues. She always called back in a timely manner if I could not get to speak to her directly. Each issue nearly caused panic on my end but she always came through for me and managed to put me at ease at the same time. As we all know, computer support problems can be some of the most frustrating problems in the world, especially when one's company livelihood is involved. So please give a huge thank you to her for me and please reward her in some way on your end. |
| Sonia Zubiate El Paso, TX etiquetteispower.com |
| Turn around time on my issues was minutes (admittedly simple issue) but the fast turnaround was appreciated. |
| Robert Silvetz San Diego, CA supercivilization.com |
| Paul did an excellent job on getting my FTP login working so I could upload new files to my website.
Thank you Paul! |
| Mark Toro Delaware, OH torophoto.com |
| Your service team is beyond EXCELLENT. If 10 is the best then your team is 1000!
I have a number of sites with you and I think I have been hosting with you for more than 25 years. In all that time your responses are immediate and helpful, understanding, empathetic and easy to follow. Above all, your instructions ALWAYS, solve the issue in record time. Thank you for all you do every day. With sincere gratitude, Walter Powell PS: Today I had a login issue with all of my sites and Ryan solved them all with an immediate response and followup. Thank you Ryan |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| As always, Webmasters' Support is superb. Paul is the best! |
| Thom Blum San Francisco, CA thomblum.com |
| We had an email problem and required an urgent attention. Ryan corresponded with me several times and each reply was quick, personal and could give me the solution that worked. I liked how he was personal (did not give me dry replies) and made me think he cares his customers. Please keep up with great work. |
| Hiroshi Yoshioka Hong Kong, Hong Kong j-friendly.com |
| Thanks for the response. I missed the obvious because it was the first line.
I read the apache2 from the support docs but just missed it. thanks again for your response. |
| David Adcock Buford, GA gars.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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