Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| sealflow.com - ROCKAWAY, NJ USA |
| zerotocruising.com - OTTAWA, ON CANADA |
| gmctx.com - NEW BRAUNFELS, TX USA |
| radiantheart.com - BERKELEY, CA USA |
| craigsbassplace.com - OAKLYN, NJ USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 billeggers.com - BUFORD, GA USA |
| mkkitchenandbath.com - BONITA SPRINGS, FL USA |
| empresa-123.com - MERIDA, YUCATAN MEXICO |
| artistic-spirituality.com - PETANGE, - LUXEMBOURG |
| cleveritservices.com - LAURELTON, NY USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| atonementlutheran.com - NEWPORT, OR USA |
| radiogaspesie.ca - GASPE, QC CANADA |
| acrisp.com - PASADENA, MD USA |
| comfortinnstl.com - ST. LOUIS, MO USA |
| onescot.com - TEWKSBURY, MA USA |
| melsamba.com - MELBOURNE, VIC AUSTRALIA |
| wenyebiashara.biz - NAIROBI, - KENYA |
| bcaeng.net - SAN CAROLS, CA USA |
| cathappy.net - MAGNOLIA, TX USA |
| photogalleri.com - WAMBARAL, NSW AUSTRALIA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Thank you for your prompt response and help! |
| Alexandra Slawska Mt. Prospect, IL raydusoleil.com |
| I would like to thank both John DeSantis and Curran Thomas for their wonderful service and all their professionalism is sorting out the problem that we faced in sending and receiving e-mails. They were really quick in finding out what went wrong and thanks to both, we are now back online. |
| Jack Farraj Amman, Jordan jct.com.jo |
| Jeannie Harrington was AMAZING...I had quite a problem and she was so very Patient, Kind and Understanding. She is a wonderful assett to the company! She deserves a raise!
Regards, Sharon Richard |
| Sharon Richard Lebanon, NJ pyrometerequipment.com |
| Turn around time on my issues was minutes (admittedly simple issue) but the fast turnaround was appreciated. |
| Robert Silvetz San Diego, CA supercivilization.com |
| Great service.
Thank you very much to Tammy. Fast, friendly and no quibble. My issue was solved immediately. Faster than expected in fact as I thought there would be a delay due to time zones. Keep up the great work |
| Jay Charles Newcastle, Afghanistan jaycharlesband.com |
| Webmasters has taken customer service a step beyond excellence! I am an IT professional in a customer service call center, and am truely impressed with Webmasters. |
| Brock Fekken Gettysburg, PA bbgenealogy.net |
| Paul Schultz did a great job getting our website back online after some administrator transition issues on our end. Paul provided a direct link to solve the problem and corrected our erroneous contact info.
Great job by Paul! |
| Art Kubert Glen Arbor, MI logrun.org |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| After figureing out that no one will answer the phone I emailed you people. To my surprise you got right back to me and I had the problem solved by your tech.. He was kind enough to install my ssl for me since I am a dummy!!
Thanks Lenny Copp www.classicvws.com the VW guy.. |
| Lenny Copp Fullerton, CA classicvws.com |
| Value AND service... what a pleasant surprise! Finally, a hosting service that actually responds to their customers needs. THANK YOU! THANK YOU for the GREAT support. Keep up the great work.
More features and better service then services costing three or four times as much. Gotta LOVE those SPAM filters. Cut down on our junk mail by 75% in one day. I'm SOLD and I'm going to tell everyone.. webmasters.com are the ones to go with! |
| Paul Jacobson Sparta, NJ seaandme.com |
| For a few years now I am a customer of Webmasters'. I 'tried' many host companies before, but I know I will stick with WM's. What I like most (except for the very good uptime performance) is that if I have a question, the response is almost immediately, that's what I call SERVICE! |
| Bart Dirks Beverwijk, Netherlands russian-women-info.com |
| I have been with Webmasters.com since 1999.
They have always been their for me when I had questions and needed help. They have one of the Best Senior Experts in the USA. So, when I got into trouble, he is always there to take care and explain how to Help! This is a true organization that I was looking for to help with my websites and explain it in everyday terms that non-professionals, like myself, can understand. You know, it’ is kind of like having a good friend. Best Donald A Brown, President & CEO MEDICAL DEVICE INVENTIONS |
| Donald A Brown Fort Mill, SC nurselift.com |
| Excellent, very friendly, patient and helpful support! It's nice that at Webmasters, they are still people to talk to. Keep up the good work and thanks to you personally, Mr. Schultz. |
| Oliver Schneider long island city, ny djreset.com |
| I couldn't find an option to describe your service, I wouldn't say just "excelent", I think that more appropriate would be "awesome" cause I never saw such extreme expedite customer support as yours, how you do it?? :) |
| Ricardo Uhalde Indaiatuba, Brazil faster-informatica.com |
| It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.
Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight. I would recommend your services to others without hesitation. |
| Beth J Evans Asheville, North Carolina precisionacct.com |
| We have had you guys for about 9 years... You are always so helpful! Your reps are kind, quick and attentive... We sure appreciate you!! Here's to another 9 years :)
God Bless Marie Nixon |
| Marie Nixon Joplin, MO nixonsgarage.com |
| Excellent service, and quick turn around! |
| Peter Marshall Denville, NJ d2direct.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| Paul has been most helpful with my transition from Liquid Web. He has gone out of his way to ensure that my sites are functioning properly and helping me get accustomed to your web panel. Using WHM and cPanel for many years, this has been a big learning experience for me. Paul has been there every step. |
| Bill DeLoach Dallas, TX cubewebdesigns.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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