Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| harischschools.com - RIDGEWOOD, NY USA |
| idasolutions.net - SCHAUMBURG, IL USA |
| onsitemotorcycle.com - WEST BLOOMFIELD, MI USA |
| chriskilgore.com - ALPHARETTA, GA USA |
| rsmcompany.com - CHARLOTTE, NC USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 addystoncleanfill.com - ADDYSTON, OH USA |
| jasperroseucsc.com - SAN FRANCISCO, CA USA |
| csoergotech.com - CHESHIRE, CT USA |
| kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| 3crowns.org - STONEHAM, MA USA |
| design012.us.fm - MCDONALD, PA USA |
| dgordy.net - EL SEGUNDO, CA USA |
| bug-slayer.com - CLEARWATER, FL USA |
| edenwellness.org - PLANT CITY, FL USA |
| scre.biz - SACRAMENTO, CA USA |
| childrenssale.com - MOUNT AIRY, GA USA |
| katina.us.fm - MCDONALD, PA USA |
| leannschmidt.com - PITTSBURGH, PA USA |
| nippledick.com - PATTERSON, CA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| So far - the best support I've ever got from anyone (except my wife and parents of course)! |
| Teapot Sapiens Reykjavik, Iceland rusring.net |
| We want to thank you for being so understanding when our renewal notice for November 2004 went unanswered for over 30 days. We have since cleared up the problem, and will keep on top of it from now on. Thanks for not taking down our site while we were being stupid.
Your hosting services are great! We have 2 websites hosted with you and hope to continue well into the future. |
| Richard Nodine Benicia, CA beniciacvhoa.com |
| As each year goes by with Webmasters.com we know that we made the absolute correct choice in someone who truly believes in customer service. Since making a move to you several years ago, we have NEVER regretted making the migration to Webmasters.com
Marg Hyland, President Pegeen.com |
| Marg Hyland Orlando, fl pegeen.com |
| Our all vounteer art league had to redo an ineffective website. As you might imagine, a high percentage of our membership is very computer iliterate. Linda was wonderful, helping us to put all needed elements into our site, including a member's art gallery with shopping cart, on-line class registration, on-line newsletter and so much more. She is incredibly responsive and understanding, making many (oops we didn't think of this) kind of changes with great patience and also, guiding us through the maintenance of the site. We are especially pleased with the ease of adding artists and updating our member's gallery. I would highly recommend Webmasters to anyone I know. |
| Jan Ellen Atkielski Ft. Meyers, FL artleagueoffortmyers.org |
| John D. and the rest of the Webmasters.com team never fail to come through for me. Whether I have a configuration issue or general questions about how to use a particular service, their responses are always quick and helpful. I now host multiple accounts on Webmasters.com servers. |
| Joe Martins Dublin, NH hambekcustoms.com |
| Satisfied user... Just a note to express my thanks to your technical support staff at Webmasters.com. Saying you have good support are just words until "it happens" and you really are in a bind. Your team responded promptly with the help I needed. Good support builds good companies and loyal customers. |
| Delton Davis Saint Joseph, MO modocs.org |
| you always respond promptly when i have a problem, and are patient with my dumb questions...thank you |
| gaylon kent Las Vegas, NV writersshack.com |
| Awesome service. |
| Jose Perez San Juan, PR sdtonline.net |
| Within minutes of reporting an outage the server was rebooted and up and running, and I had received an email of explanation. Thanks so much! Such quick service! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I have been a customer of webmasters for a little over 20 years. Their service and customer support is stellar. They are prompt in answering questions and they always put their customers first. I highly recommend webmasters to anyone looking for a great ISP. |
| Elliot Pludwinski East Brunswick, NJ judylynn.com |
| I couldn't find an option to describe your service, I wouldn't say just "excelent", I think that more appropriate would be "awesome" cause I never saw such extreme expedite customer support as yours, how you do it?? :) |
| Ricardo Uhalde Indaiatuba, Brazil faster-informatica.com |
| Webmasters.com support staff has done a fantastic job of making quick and helpful replies to all of my inquires. Your support team has handled advanced system/web administration questions, allowing me to develop the type of dynamic web sites my clients desire. Thank you for investing in great customer support! This is what makes you my number one recommended web host. |
| Gregory Wright Champaign, IL redstardesignbureau.com |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| I'm very very happy with the service I received from your team (and Paul)! I'm also extremely grateful for all of the quick responses and assistance I received from your company to help me transfer over my domain and set everything up! The customer service is simply EXCELLENT!
And not only were you quick to respond to my questions and point me in the right direction each time, you also went above-and-beyond to make me a very happy client :) Specifically, I was not able to figure out how to move all my old website data into your servers and basically re-create my website from when it was hosted on wordpress.com. You did it for me and I couldn't be happier! My clients are also much happier now that they can book on my site and things are running smoothly again! Kudos to you and your team and thank you so so much!!! - Chris |
| Chris Dion Ottawa, Canada bodground.com |
| I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff. |
| Rob Stratton Edmond, OK attorneycop.com |
| Wish there was something better than excellent. A problem I struggled with for two days was resolved in a matter of minutes by Paul Shultz of the Client Services Team. Your customer service is among the very best in 'webland'. It's refreshing to have a speedy resolution instead of having to wait around for days for someone to maybe get back...By the way, I was surprised at the number of services you offer for webhosting. You are the best!! Thanks to your staff and especially to Paul. Happy Holidays!! |
| Cheryl Q Homestead, Fl cherylqproductions.com |
| Smooth, nearly imperceptible, transition. Thanks. |
| Gil Merkle Seguin, Tx ea6bprowler.org |
| I really appreciate and admire Webmasters.com customer support. It's very quick and helpful. Most of my queries were answered in less than 15 minutes whether they were made in 12:00 PM or 1:00 AM. |
| Muhammad Hanif Calgary, Canada pnetsol.com |
| Paul Schultz promptly answered my questions about setting up a domain to forward to my hosting account and was extremely helpful in showing me what I needed to do. Great customer service, thank you! |
| Andrew Prazuch Alexandria, VA prazuch.net |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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