Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| kevinslonka.com - JOHNSTOWN, PA USA |
| repasalo.com - SAN JUAN, PR USA |
| sandkeyclub.org - CLEARWATER, FL USA |
| prayer-praise.com - SUGAR LAND, TX USA |
| marymontgomery.com - MISSISSAUGA, ON CANADA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| sandkeyclub.org - CLEARWATER, FL USA |
| njlanparty.com - BUTLER, NJ USA |
| datypic.com - TRAVERSE CITY, MI USA |
| superpchelp.com - SUMNER, WA USA |
| design012.us.fm - MCDONALD, PA USA |
| pnjwebdesign.com - SAN DIEGO, CA USA |
| nancykapp.com - BALTIMORE, MD USA |
| eslinstructor.net - SAN JOSE, CA USA |
| michelejordan.net - MARION, NC USA |
| iadesign.ca - NORTH PERTH, ONTARIO CANADA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| We have been a client since August 2006. We lost our entire offices (and more) after hurricane Katrina in 2005. The initial support to get us back on line, the ongoing help the few times we have needed it have been exceptional. I cannot recall one instance where our questions where not answered within minutes or technical issues (more our doing) resolved within that day of within 24 hours! We are a small software company primarily engaged in International Trade so understand and value top notch technical support when required and ongoing performance 24/7/365.
We highly recommend Webmasters.com and are highly satisfied clients! Erwin B. Melzer President. www.melcogroup.com & oasis-web.net |
| Erwin Melzer METAIRIE, LA melcogroup.com |
| Very good service and your personal is really very nice and polite, one can easily note that they like what they do!. Chris did a job in undertanding our problem, although I couldn't have my issue sorted out promptly, but I understand that was not an easy task and on top of that, was at your rush hour.
A "good job" badge goes to Chris in understanding my Brazilian broken english!! First Class Service! |
| Ricardo Uhalde Indaiatuba, Brazil fai-brasil.com |
| I was worried when you had a hardware failure on server 44 today. One of my domains went down which receives a signification amount of traffic and serves and signification amount of advertising. Every Webmaster understands that hardware failure is almost impossible to prevent, but when it happens you want to know your sites come back online without data loss.
I want to commend the person or persons at Webmasters.com involved in fixing this issue. We lost no data and everything is up and running like new. Thanks for your hard work and we want you to know we appreciate it. For as long as I need a host, Webmasters.com will be the place. |
| Brian Loudenslager Mebane, NC exittraffichits.com |
| Chris was very helpful and worked persistently on the problem with an installed app on my hosting account. It took us two and a half hours, but finally got it resolved. Thank you Chris, for helping me through this! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Just got through a major mess of locked accounts for spam email...and it took 2 days, but Chris Saladino (S108) got the problem fixed.
THANK YOU!!! |
| Cinda K Lester Downers Grove, IL 1212architects.com |
| Very pleased with how quickly support rep contacted me after I sent an e-mail. Very efficient, very helpful and very pleasant. |
| Connie Wiltey Sharpsburg, GA kidtokidconsignment.com |
| There are days and there are days, and this was one of *those* days. I was hurriedly shoe-horning a Python test into a day already to filled with too many other tasks and kept getting a 500 error.
C. Schmidt (tactfully) asked one simple question: Had I checked my error log? I hadn't--and I know to! Anyway, I checked the log, googled the error and had the issue fixed within 5 minutes. It's really nice to know that even when one forgets to do something one should have done, it's met with good humor. |
| (Patricia) Triche Osborne Baton Rouge, LA triche-osborne.com |
| Paul is amazing! Thanks! |
| Jose Perez San Juan, Puerto Rico paradondevoy.com |
| Very Helpful, Tammy in billing helped resolve the disappearing domain name problem. Appreciate your company's desire to resolve the problem quickly! |
| david ciabattoni Sunnyvale, CA ciabattoni.us |
| I have several sites hosted here. The features got me hooked but the service is what keeps me here. Like tonight, a simple renewal problem, solved in 22 minutes after sending an email to support. I have already waited days from other hosting companies for a reply with no real answer. Webmasters is by far the most prompt host that I have dealt with in the past 16 years. |
| Joel Styer Vienna, OH dafe.org |
| Great provider. Been with them for years. Amaxing service for the few times ive ever needed assistance. Great job!! |
| Darryl Macarthur Thunder Bay, Canada blanket-media.com |
| I am a Plymouth (UK) University student studying BSc media lab arts. I needed the best server for my media projects, well I found it at Webmasters.com. Now I am E-mailing the course to educate them about your Amazing service. |
| Mark Cooper Plymouth, UK dmist.tv |
| I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always! |
| John R Wohland Ottawa, Canada getyoursketch.com |
| One of my concerns was how I was supposed to get the website to the internet. Frank at webmasters.com was very helpful when he explained the steps that I needed to take to use the FTP control button on the panel. Frank also demonstrated by how quickly our site would show the file immediately. I almost have the website ready to go, and I know that I will be able to successfully get the site up and manage it. I am truly looking forward to this. Thank you so much Frank, you have a very pleasant demeanor and are very knowledgeable. |
| Robert M. StuppIII Largo, FL michaelfinejewelry.com |
| Service is great very helpful and quick. Chris and Paul were very patient and took time to answer my numerous questions and solved the various problems that I had with my site.
Thanks again Gentlemen! |
| Bill Hughes N.Vancouver, Canada militaryautographs.com |
| Thanks for the response. I missed the obvious because it was the first line.
I read the apache2 from the support docs but just missed it. thanks again for your response. |
| David Adcock Buford, GA gars.org |
| I can not express enough how fantastic Mr. C. Thomas has been. He has gone above and beyond to ensure that our migration to a shared server was successful.
Ticket numbers S-060628202A and S-060627259T 6/29/06 with our migration there where a number of advanced challenges and great effort was made to insure our migration was successful. I have been using Webmasters.com for many years and have seen it grow at a pace that puts Webmasters.com on the cutting edge at every turn. Agents like Mr. Thomas that go the extra mile build customer faith and loyalty. Fair pricing and awesome features provided by Webmasters.com stands out however, the support services provided by webmasters.com continue to be the main element that keeps webmasters.com at the very top of my list. As a Developer I have exposure to many hosts and in 11 years I have yet to receive the attention that Webmasters.com provides. |
| Robert Fong Rowlett, TX stayoptimized.com |
| Tech support is always on their game with expedient replies and super-quick service. |
| Bryan LaCour PHOENIX, AZ lacourltd.com |
| We have been customers of Webmasters.com for many, many years now, and continue to be extremely pleased with their level of customer support and the hosting technologies that are in place. For the rare trouble tickets that we generate, Webmasters.com takes minutes, not hours or days to address and close out. Keep up the outstanding work! |
| Madhu Idlani Ann Arbor, MI growthstockanalytics.com |
| Rarely do I submit a help ticket at other companies and hear back within 24 hours. With webmasters it's usually only a matter of minutes before I hear back and the issues are resolved very fast. Great service like this just isn't found with the other big name web hosting companies. |
| Matthew Hunt Minneapolis, MN club3degrees.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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