Our Business Hosting plan includes all the features used by full featured e-commerce websites at only a fraction of the cost. Rather than "bait" our customers with unrealistic, low price plans that are designed to be upgraded, we only offer one plan which we feel exceeds any premium "Gold" or "Platinum" plan offered by many of our competitors. There is no other place to host your website when you can have all the features below, plus 24/7 support and monitoring with virtually 100% guaranteed uptime for only $9.95/month! Sign up now.
Domain Registration Fee
* Domain registration fee is refunded with setup and renewal of hosting.
** Disk space over 2GB is available free by request in 1GB increments.
Our low rates do not come at the expense of performance. Unlike other companies who place over 1000 customers on a single web server, we place no more than 300 accounts on any server, with no single customer utilizing more than their share of resources. We pledge to you that your website will load as fast as the fastest comparable website on any server anywhere, or we will refund your money within the first 30 days your account is set up. This includes any comparable website on its own dedicated server.
Our custom Linux operating system, built on the Debian platform, was assembled one component at a time by our experienced Unix/C developers with a sole purpose of running web applications as securely and efficiently as possible. For higher security, no unneeded components or ports are used, and each service is monitored and micromanaged from within the server in real time to detect any type of misuse. Permissions are carefully set for all system files to prevent unauthorized use. Resources are also constantly monitored to maintain acceptable load levels. OS level updates are done on each server using Debian's "apt-get" feature which automatically retrieves the updated packages from their designated online repositories, and installs them in real time. This enables us to install OS security patches system wide as they become available.
All shared servers are monitored by our staff 24/7/365 to reduce the possibility of prolonged downtime. We make automatic remote connections to all services (Apache, QMail, DNS, MySQL, FTP, and ASP) every 5 minutes to make sure they are running and responding correctly.
We are often asked by our customers how we can keep most servers running 120 days or longer without a single reboot. The secret is our proprietary ProcessWatch™ server side management utility which works inside the server to identify and remove zombie processes which utilize a high percentage of the CPU or memory resources, and have been running for over a certain amount of time. Most users do not know that a single line of bad code in almost any programming language can bring down an entire server, so making sure such scripts are disabled prior to causing any harm is a key factor in maintaining uptime and fast page loading. This advanced technology handles potential problems before they take the server down, avoiding multiple reboots and downtime. In addition to automatically disabling runaway processes, our staff is automatically notified each time a resource violation occurs along with the exact details of the scripts or commands used to cause the potential crash. This allows us to effectively micro manage a virtually unlimited number of servers with the same effectiveness.
One of the biggest complaints about the shared hosting environment is email. Since there are multiple users who share a single mail server, if one user decides to send 10,000 or more outgoing messages using any of the multitude of tools at their disposal. all users will experience mail delays of 3 hours or more. If 100,000 or more messages are sent, that delay can become as high as 12 hours. The conventional method of dealing with such a situation is to purge the mail server queue as soon as a mail delay complaint is received and verified. Although this does eliminate the delay for some time, it permanently deletes all outgoing and some incoming messages for all users, resulting in loss of some or all email processed during that time. To prevent the above from happening, we have developed a special function in our proprietary ProcessWatch™ server side management utility to constantly monitor the mail server message queue, and automatically detect, and purge large volumes of outgoing email from a single source (over 5,000 messages from one sender) which would have otherwise created a significant delay in delivery. If any such violation occurs, both the sender and our security staff is instantly notified to prevent future problems. This utility can also selectively purge any outgoing message(s) from the mail server without shutting it down or affecting normal mail delivery. The end result is a lightning fast, and reliable mail server, with virtually no chance of mail loss.
The features and security of your account do not stop advancing the day you sign up for service. All our shared hosting and managed servers run identical software to enable seamless, automated updates and security patches. Having our own proprietary software enables us to perform any type of upgrade on short notice, without having to involve a third party vendor. When a new feature is created or an upgrade is released, our proprietary Rapid Update™ utility instantly updates every server at virtually the same time. This technology gives us the ability to perform upgrades within minutes across our entire network of servers. This guarantees that an account opened a few years ago will have the same features and level of security as a brand new account.
Support - Relentless quest for customer satisfaction!
Our number one goal is customer satisfaction. We have made it a top priority to ensure that our technicians are highly trained, professional, and most of all motivated to provide the best service possible to each customer. This is why we handle all support in house, as opposed to outsourcing to third parties that may be located abroad. Our employees' compensation is tied directly to customer satisfaction, as every staff member earns a cash bonus for every positive customer testimonial they receive. In the event of negative feedback, the employee forfeits his/her entire bonus for that month. The end result, a team of dedicated professionals with incentive to make each customer praise the service they received.
Our goal is to offer the most features in a single package that rivals any "Gold" or "Platinum" plan offered by many of our competitors. To keep resource usage in check we offer several advanced features like Secured.com SSL, Database Access, Domain Forwarding, and Unique IP Address as add-ons for users who truly need them. To ensure extra resources are available, users selecting options like Database Access are placed on servers with fewer accounts.
To help reduce expenses and maintain low pricing, all our shared hosting accounts are billed annually. Even though annual payment is required at signup, there are absolutely no term contracts or commitments. After you open a new account and pre-pay for the year, you can cancel at any time without penalty and receive a full refund for the unused time (automatically calculated to the day you cancel by our cancellation form. We also provide an unconditional 30 day 100% money back guarantee shall you decide to cancel your service for any reason during the first 30 days.