Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| route66-drivein.com - HAMILTON, OH USA |
| omsinc.org - NIPOMO, CA USA |
| wildernessdunes.com - COVERT, MI USA |
| michaelfarragency.com - TERRE HAUTE, IN INDIA |
| transprop.com - ESCONDIDO, CA USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 staseguin.org - SEGUIN, TX USA |
| hospitalityimage.com - TAMPA, FL USA |
| tobellasports.com - COLERAINE, MN USA |
| kitchendesignstore.com - BONITA SPRINGS, FL USA |
| 713techs.com - HOUSTON, TX USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| sovrana.org - ALBANY, NY USA |
| itswny.com - WEST SENECA, NY USA |
| mariosgoldcoast.com - CHICAGO, IL USA |
| assumptionabbey.com - RICHARDTON, ND USA |
| wingsfoundation.com - SAINT PETERS, MO USA |
| raynar.com - LOCK HAVEN, PA USA |
| attackonswayback.com - WETUMPKA, AL USA |
| omsinc.org - NIPOMO, CA USA |
| bahrain2005.com - MANAMA, - BAHRAIN |
| geneticprofiles.com - SAN DIEGO, CA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| to Paul Schultz
Sr. 2nd Level Administrator Support Supervisor Thanks for setting me straight on billing. I have never expected two different due dates, one for domain name, one for website. Seems like its been that way forever, but always weird to my mind. Thanks for taking time to reply, thanks for being there. Bob |
| Robert McClure Huntington Beach, CA drchristine.com |
| Always the best customer service on the web. Thanks for making "the little guy" feel like a big shot!! |
| Lana McClure Ventura, CA mcclure2.com |
| The support team has improved immensely since I started with Webmasters 5 or 6 years ago. I now get answers from support within minutes, as opposed to days or not at all when I first signed up....not only great help, but very reassuring to not be left hanging for days without knowing whether someone was helping or not. |
| Scott Jarvis Hanalei, HI nonifruitleather.net |
| A+ Customer and technical service |
| Clarence Simmons Fort Worth, TX firstsaintjohn.org |
| C. Schmidt had been quite helpful in attending to our ticket and apprecaite for her
kind assistance & support Have A Great Day and wish you Great success in the best in all your undertakings Best regards |
| Florence Chia/ Lim Singapore, Singapore singaporebusinessguide.com |
| Very pleased with how quickly support rep contacted me after I sent an e-mail. Very efficient, very helpful and very pleasant. |
| Connie Wiltey Sharpsburg, GA kidtokidconsignment.com |
| jeannie (hope i spelled correctly) you r the smartest and greatest it was my server at&t thanks. i would not stay with webmasters if it wasnt for you. you r a great tech |
| gail Dittmeier DALLAS, TX morrisquarterhorses.com |
| You are the most professional hosting service I have ever come across. Just cannot think of anything extra to desire for. |
| Kunhock Koo Bandar Seri Begawan, - teamlibrary.com |
| Great service! 100% uptime!!! Very prompt and professional with handling service items. The best host I have ever had. |
| Frank Vickers Jacksonville, FL jaxworks.com |
| Webmasters has the Bedt Service as I can attest for the past 15 years. They are friendly and are on call 24 hours / day. They do the little things for me that others will not. They also are up to date with their equipment and can help you when needed.
Thanks to everyone at Webmasters. Donald A Brown Gimme a Lift 704-989-5153 |
| Don Brown - President fort mill, sc gimmealift.com |
| It is always a pleasure to deal with your Techs. Nothing fazes them. They are very polite, knowledgeable and want to make sure they have satisfied my needs. |
| Pat Boyle Charlotte, NC desus.biz |
| I have always found your staff knowledgable and very helpful.
Whenever I've had trouble figuring out some type of html code, file paths, or DNS settings, they have always provided fast and informative assistance. Thank you. |
| JT Garrette Sherman Oaks, CA gatgar.com |
| Would like to thank you for your help and support on configuring my log file. Your technical support service is EXCELLENT. Your staff is always courteous and responsive.
I would also like to extend an apology for being a bit short on the phone. The spam filter on my email was blocking support@webmasters.com which made it extremely difficult to communicate. In spite of my short temper your staff remained courteous and helpful in trying to resolve the email problem. What can I say.....you guys are the best. |
| Judy Scalfani Fountain Valley, CA captive-insurance-alternatives.com |
| About once a year or so I check in with a support issue or question. Today was that day. It was a simple issue but a little on the urgent side for me. I didn't mark it as urgent though. Turns out there was no need. Within 20 minutes or so the problem was resolved to my complete satisfaction. The resolution left me with another question which was answered to my satisfaction within moments.
I have been with Webmasters.com for about 8 or so years now and have never been let down. The service is absolutely the best in the business. Next year I will be switching my new company's domain and ISP services to Webmasters.com as well. Thanks again for everything. Steven Leuck Eugene, OR |
| Steven Leuck Eugene, OR leuck.net |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| L. Sterling sent me a quick and detailed response that solved my problem in minutes. |
| John Hoover Volcano, HI hawaiisfishes.com |
| Great service! Thanks Ryan. |
| A. Huntley Gulf Breeze, FL supwheels.com |
| Your site says, "no issues at this time", however, my email will not work AT THIS TIME.
What's up? |
| John M Bearden New Market, AL mikewill.com |
| Tammy in billing was a great help with problems I had renewing my account. A five star rating! |
| Kevin Docherty North York, Canada decisionsoftware.com |
| 3-1-2012
My website gimmeift.com had its home page video disconnected. It may have been by Google and their new privacy policy Chris was nice enough to listen to my problem and was able to write new HTML to get my video. back up I have been with Webmasters for about 10 years They are the very best in the past LeeAnn has also helped me as well as Leon What a Great Team you have Donald A Brown Inventor & President Gimmealift a Lift a product used by Nurses to lift patient"s and people in need at home |
| Don Brown Matthews, NC gimmealift.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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