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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
mcnaughtfamily.com - TEWKSBURY, MA  USA
tnlc.com - MORRISTOWN, TN  USA
unimatrix01.com - MONMOUTH, IL  USA
1212homes.com - DOWNERS GROVE, IL  USA
nonprofitcourses.org - FARMINGTON HILLS, MI  USA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  cipherosecure.com - NEW MILFORD, NJ  USA
  dennisrevens.com - WARWICK , RI  USA
  augmentedworldweb.com - STOCKHOLM, STOCKHOLM  SWEDEN
  wellsmediaservices.com - GALESBURG, IL  USA
  amerinserv.com - KNOXVILLE, TN  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
cassinhome.com - WESLEY CHAPEL, FL  USA
watsonandallard.com - GLEN MILLS, PA  USA
spokanedjm.org - USK, WA  USA
eengagement.org - NASHVILLE, TN  USA
technipaq.com - CRYSTAL LAKE, IL  USA
teybrady.com - PEARLAND, TX  USA
mbastructural.com - WALNUT CREEK, CA  USA
keyhomesinc.com - MIDLAND, TX  USA
tranzview.com - MIAMI, FL  USA
history2u.com - SUGAR LAND, TX  USA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
Webmasters has just about the best support team I have ever encountered. Today L Sterling, Tammy Pettine, and J. Friedman fixed my problem before I had a chance to finish my coffee!
John Hoover
Honolulu, HI
hawaiisfishes.com
Great job. He answer my questions and went out of his way to make it work for me.
William Napper
Highland, Il
kwikkonnection.com
Thank you for your kind and useful response. While I generally "make my own lightsaber", it is nice to know there's a human being back there in case I need a little hard-to-explain help.
Tom Roden
Irvine, CA
bendersbjurts.com
Rapid response to a perplexing problem. From what I know of computers, John, the technician, did an outstanding job in thoroughly researching the problem history and in coming up with a solution. He took very good care of me - no complaints - just compliments. Thank you!
Cheryl Quinlan
Homestead, FL
cherylqproductions.com
Awesome! Install of Moodle required some changes to config files, and within three minutes of sending the email request I received a reply that my changes had been made. You can't beat that for service.
Patricia Bridewell
Beaver Dam, KY
patrish.com
I deal with several hosts, from the big $ to the "almost free"... you guys are by far the best of them all.
Peter Ehlert
Encinitas, CA
sdi-baja.com
We've been having a lot of Spam related problems with recently. John DeSantis has been extremely helpful. He's gone beyond the call of duty to explain the issues, resolve the problems, and help us find workarounds. Having support people like that on the job make the decision to stay with webmasters.com much easier.
Peter Fales
Naperville, IL
loveandjustice.org
Your service is above excellent. I have been a customer for some years now, probably around 5, and I must say that you get better every year. I recommend you to everyone I hear is looking for good web hosting.

J
Johann Thorsson
Tucson, AZ
thufa.net
So far - the best support I've ever got from anyone (except my wife and parents of course)!
Teapot Sapiens
Reykjavik, Iceland
rusring.net
Amazing service. Constantly going above and beyond my expectations.
Have recommended to many others. Best hosting period.
Darryl MacArthur
Thunder Bay, Canada
blanket-media.com
Fast and friendly support.
Thank you!
Lev Shabunin
St. Petersburg, Russian Federation
bushcraft.ru
Always the best customer service on the web. Thanks for making "the little guy" feel like a big shot!!
Lana McClure
Ventura, CA
mcclure2.com
THANK YOU for dealing with my Outlook Express inability to send email last night - your tech resent me some old information and got it working promptly. You guys ROCK!
cinda lester
Downers Grove, IL
hcck.us
I feel support went above and beyond to help me out - specifically Paul Schultz. My site was down and I was feeling pretty frustrated. Instead of just telling me how to resolve the issue, Paul found out what it was and then made the adjustment to get my site back up.

I have always been very pleased with the timely responses from Support. Thank you for all your help.
Sue Seay
Kalama, WA
findinfive.com
I heartily agree with your number one goal of customer satisfaction, and I think you are doing a great job. You solved my Perl problem by your email tech support service, which is always so prompt and so courteous. Thank you!
Karin Ellison
Billings, MT
soaringeagle.org
I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.

You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice.

In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest.

Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed.

How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner.

Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better.

My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it.

Keep it up!
Wade
Wade Carpenter
Idalia, CO
webfootcustomcalls.com
Problem resolved w/in 15 minutes...thank you!
Gene Gosse
Spokane, WA
spokanedjm.org
I love the service.
Andrew Kibe
Nairobi, Kenya
wenyebiashara.biz
I want to commend you on the excellent customer service, provided by Webmaster Team member, C. Schmidt. I have been a customer for a number of years and to my knowledge today's experience has been the best yet. Ms. Schmidt was courteous, resourceful, knowledgeable, helful and...oh yes...a pleasure to inteact with.

Contacting "Teckies", be it written or verbally by those of us who are not technically adept at the processes involved or the jargon used can be a horrible experience. She made easy. Thanks!!!
Lil Adams
Philadelphia, PA
dateunderwear.com
C. Schmidt had been quite helpful in attending to our ticket and apprecaite for her
kind assistance & support
Have A Great Day and wish you Great success in the best in all your undertakings
Best regards
Florence Chia/ Lim
Singapore, Singapore
singaporebusinessguide.com
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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