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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
argall.com - CEDARBURG, WI  USA
foreignecurepair.com - BIG SANDY, TEXAS  USA
jnmkennedy.com - MUNCY, PA  USA
cquentsystems.com - ARLINGTON HEIGHTS, IL  USA
poker-game.tv - NEWMARKET, ON  CANADA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  ibsssalumni.org - GRINNELL, IA  USA
  newageks.com - DERBY, KS  USA
  rlcmitchell.org - WAHOO, NE  USA
  mind-b.net - MANALAPAN, NJ  USA
  menofrockwall.org - HEATH, TX  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
dkeener.com - ATLANTA, GA  USA
chuskers.com - APOLLO BEACH, FL  USA
castle-thunder.com - WARRIOR, AL  USA
msrnorthwest.org - HILLSBORO, OR  USA
alex-old.us.vu - TAMPA, FL  USA
marksmart.net - CHAMPAIGN, IL  USA
oms-inc.org - NIPOMO, CA  USA
nationaloilrecycling.com - MACEDON, NY  USA
joelsanchez.us.fm - MCDONALD, PA  USA
madison-burns.com - NY, NY  USA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
I've been using Webmasters.com off and on for about 6 years and I'll continue to do so. By far the best hosting company I have ever used!
Alex Evart
Spokane, WA
twowordculture.com
For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier!
Darryl MacArthur
Thunder Bay, Canada
blanket-media.com
Just a quick note to say thanks to John DeSantis and your other admins.

I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week.

When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice.

In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour.

When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group.

So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference.
Jason Hayes
Phoenix, AZ
clean-coal.info
I have been using webmasters for several years.
My website seldom has any outages, and my email accounts the same.
bugs are rare, maybe once a year ... probably less
When I do have a question or problem I get rapid, complete, and courteous response.
I have not carefully evaluated the cost of my service for several years... however I have always found that webmasters is the most economical of all.
win-win
highly recommended!
Peter Ehlert
San Ysidro, Ca
sdi-baja.com
You provide the best service, quick response times and always informative answers. I use email the most to contact support, and I have always been satisfied with the quality of answers received. I wish all my clients used your hosting service.
Karin Ellison
Billings, MT
soaringeagle.org
Everybody in that team are patient, helpful, kind and indulgent even if your request takes them more than a year. Thank you.
Bilal Ekmekci
Gaziantep, Turkey
sarhas.com.tr
On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years.
Joel Styer
Boyertown, PA
mivs.com
We had used many web hosts before. Everytime, we cancelled our contract and moved to a new host simply because they didn't take their business as serious as we take our website. We moved our web page to webmasters.com on Jan 2003, since then we had no problems. Finally we found the web host that takes our job as serious as if it was their own.

Webmasters.com support team is very friendly and on the spot. When we came across with a crisis in Sept 2004 because of an unfortunate accident, they went the extra distance and gave us the opportunity to fix the problem with almost real-time email dialogs. We are finally relaxed to know that we have a friend in hosting business.
Selim Sermet Akbay
Atlanta, GA
turkishfilmfestival.org
Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.

Can I get shell access? If not can you PLEASE fix the copy command in your file manager.

Thanks,
Ron Curry
Ron Curry
Pleasanton,
rotorwayownersgroup.com
Wow! That was an extremely fast resolution to my problem of my read emails and 2 folders disappearing. Thanks much!
Janet Horton
Issaquah, WA
jhortonphoto.com
Thanks. Fast service as usual.
james dean
Los Angeles, CA
janiethemovie.com
As we are trying to develop a new website and bring our current site up to the new technology age, it has been challenging to say the least. We are grateful for the support staff at webmasters. Every request for help is answered promptly and the knowledge shared is invaluable. Thank you! We are close to bringing our new site on line and we know webmasters will be pleased also for hosting purposes!
Rhonda t
Prince Frederick, MD
leapforwardinc.org
There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability.
Joel Styer
Boyertown, PA
mivs.com
Webmasters has never let us down. The few trouble tickets that we create usually get resolved within minutes, never hours - outstanding support. Been hosting with you for many, many years now. You've easily kept up with the complexities of our site. Keep up the great work!
Madhu Khemani
Ann Arbor, MI
growthstockanalytics.com
Very quick response and problem resolution. Thank you for the great service!
Alex Z
Margate, NJ
reketnetworks.com
Cherie was very helpful. She went out of her way to help me solve a problem. I would rely on Cherie to help me again.
Phillip Haris
Tampa, FL
mindbomb.tv
I would like to thank your staff for helping me get my internet services off the ground by answering some pretty tough questions. I believe I spoke with a Ms. Schmidt who was very helpful and patient with me. I've called before to ask questions however, I never received the kind of customer service that makes you feel like YOU are the most important person and YOUR questions are the top concern. It's nice to see a person that's willing to do whatever it takes to make sure you're completely satisfied and knowledgable of what needs to be done. I appreciate you being patient and very courteous.
Kenneth McIntosh
Hamilton, OH
lingerie2play.com
Superb response - less than 5 minutes and problem resolved.

Thankyou Mr Harber
Gary Beck
Croydon, United Kingdom
chromacolour.co.uk
Yes... your service is excellent , your support is always there for us and they help us out .
A friend in need is a friend indeed . we thank u all for ur great service and support.
job well done
Best Regards
Hossam and Tarek
Tarek Sayed
cairo, Egypt
server2004.net
I just made a request for file maintenance support that was resolved in less than 10 minutes from initial request. Blazing customer support!
Rob Stratton
Edmond, OK
attorneycop.com
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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