Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| prayer-praise.com - SUGAR LAND, TX USA |
| marymontgomery.com - MISSISSAUGA, ON CANADA |
| richardahill.org - HOLLISTON, MA USA |
| icenetsys.com - HOLLISTON, MA USA |
| fratelloscatering.com - MOKENA, IL USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| mobilemediatest.com - SAN DIEGO, CA USA |
| revdanaworsnop.com - SAN FRANCISCO, CA USA |
| sherpasquared.com - RANCHO PALOS VERDES, CA USA |
| mercantildelarosa.com - MERIDA, YUC MEXICO |
| thechoptops.com - WATSONVILLE, CA USA |
| vekweb.com - RIVERSIDE, CT USA |
| ecoterr.com - SAMMAMISH, WA USA |
| michaeljohnsonbooks.com - IDABEL, OK USA |
| surfacetheory.net - STONEHAM, MA USA |
| hotelcutimarelipari.com - LIPARI, ME ITALY |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I am a novice web site builder and I have had to contact Customer Support at Webmasters on a number of occasions. I have always received the most couteous of care and never felt wrong for not knowing or being new at what we were discussing. I totally see the difference between Webmasters and some of the other "start up" hosting companies out there. I would recommend webmasters to everyone. They are like a part of my family. Thanks.
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| Patty Crowe Arlington, VA richerresourcespublications.com |
| My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about. |
| Denise Johnson Elmhurst, IL jpcpr.com |
| Webmasters is an excellent web hosting platform. Their team of workers are phenomenal! They have helped this 79 year old navigate through some rough waters and did it with patience! I highly recommend them.
Roffie Ensey advanceministries.org |
| Roffie Ensey Willis, TX advanceministries.org |
| Rapid response to a perplexing problem. From what I know of computers, John, the technician, did an outstanding job in thoroughly researching the problem history and in coming up with a solution. He took very good care of me - no complaints - just compliments. Thank you! |
| Cheryl Quinlan Homestead, FL cherylqproductions.com |
| Your support is the best ever! I've been a technical consultant for over 10 years and frequently need urgent help as my clients have needs. Your support is quick, friendly, and they know how to solve problems! John DeSantis especially is terriffic. |
| Karen Burkhardt Potomac, MD mdkites.org |
| Great service always very helpful, i have been with you for years with different webs |
| Kathryn McGuire cathederal city , CA zwamp.com |
| Customer service is outstanding! Very helpful and resourceful. I'm very pleased with everything you've done. |
| Sandra Trudeau Calgary, Canada leighannelittrellonline.com |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| Paul was very patient and walked me through a successful migration from an older server, to one of the newer servers with PHP7.
Thanks Paul!!! Dave |
| David Bruse Duluth, GA w4dtr.com |
| Thank you for handling a complicated job so efficiently and with little bother.. Good job Ryan! |
| Jane Porter Burke, Va janeporterart.com |
| Wow! Just checked in to manage my email and discovered the new option to reject email to non-existent mailboxes! Youse guys get better every day! Seems like every time I log into the control panel you have added another feature, and at no extra cost! You go and go, guys! |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| I would like to thank Mr. John DeSantis from the Support department at Webmaster for your kind help and support to solve my problem.
I am 12 hours far by plan from you but you realy make no destance between my country Jordan and yours USA . Thank you for being so pationt to help me in solving my problem with the https. I always recomend your webmaster and will always do that. Thank you so much. Charl Twal Owner of Mariam Hotel |
| Charl Al Twal Madaba, Jordan mariamhotel.com |
| Amazing service. Constantly going above and beyond my expectations.
Have recommended to many others. Best hosting period. |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| I highly recommend them....I have been there for four years now and I have never had a problem
Josh’s site has never been for a technical problem I have never lost anything there....... I have tried other sites and have lost my memorial pages have many months of down time. that has never happened here. there tech support is above and beyond reproach.....I highly recomend their services. Monika Hedglin |
| Monika Hedglin Sedalia, Mo joshuahedglin.com |
| thank you very much for all the assistance you provided us with our email issue.
brgds, Erwin Melzer |
| Erwin Melzer Kenner, LA melcogroup.com |
| you always respond promptly when i have a problem, and are patient with my dumb questions...thank you |
| gaylon kent Las Vegas, NV writersshack.com |
| My browser keeps giving this message: "The connection for this site is not secure
39.Webmasters.com uses an unsupported protocol" Is there a way to work around this? |
| George Gingerelli Henderson, NV gingerelli.com |
| Great job. He answer my questions and went out of his way to make it work for me. |
| William Napper Highland, Il kwikkonnection.com |
| Your customer support staff is excellent! I got email replies within 30 minutes average. Helped solve my problem. Again, Great Service. |
| Muhammad Hanif Calgary, Canada pegsol.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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