Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| thechoptops.com - WATSONVILLE, CA USA |
| trailersnmore.net - WICHITA, KS USA |
| fremonttravel.com - WAHOO, NE USA |
| constructionpepin.com - QUEBEC, P.Q. CANADA |
| ifs-frp.com - DAYTON , OH USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| romanticgallery.com - WINTER PARK, FL USA |
| mortonmedicalrecords.com - HENDERSONVILLE, TN USA |
| whitewaterboats.com - SAYVILLE, NY USA |
| wildzipper.com - ANTIOCH, IL USA |
| bedazzled.net - TAMPA, FLORIDA USA |
| dev-61.club - PITTSBURGH, PA USA |
| designerhairstudiollc.com - LINCOLN, NE USA |
| chmed.com - NORTH ANDOVER, MA USA |
| pricelesspix.com - PLANTATION, FL USA |
| clausrademacher.com - NEW YORK, NY USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I am a Plymouth (UK) University student studying BSc media lab arts. I needed the best server for my media projects, well I found it at Webmasters.com. Now I am E-mailing the course to educate them about your Amazing service. |
| Mark Cooper Plymouth, UK dmist.tv |
| You had done to me a very kind work, it is an excellent work and I always been glad for your promot reply. I am very thankfull for your kind support and your hard work with me.
I am glad that I have my hosting with you. You make my hotel bussiness works excellent. Wish you all the best. |
| Chal Al Twal Madaba, Jordan mariamhotel.com |
| My browser keeps giving this message: "The connection for this site is not secure
39.Webmasters.com uses an unsupported protocol" Is there a way to work around this? |
| George Gingerelli Henderson, NV gingerelli.com |
| Thanks! Always ready to provide the best solutiion! |
| Veronica Martella West Hartford, CT vekweb.com |
| Just got through a major mess of locked accounts for spam email...and it took 2 days, but Chris Saladino (S108) got the problem fixed.
THANK YOU!!! |
| Cinda K Lester Downers Grove, IL hcck.us |
| Thanks Paul for your quick responses on finding our domains!!! |
| D Torres Camas, WA ldtorres.com |
| I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice. In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest. Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed. How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner. Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better. My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it. Keep it up! Wade |
| Wade Carpenter Idalia, CO webfootcustomcalls.com |
| I am pleased with the support service. It is one of the best! |
| Jorge A. Arias Pachuca, Mexico valhallasystems.net |
| Nice and immediate responce to my problem in 10 minutes. Well done. This is what I call Support. |
| Marios Olympios Limassol, Cyprus mso-avionics.com |
| Your service is above excellent. I have been a customer for some years now, probably around 5, and I must say that you get better every year. I recommend you to everyone I hear is looking for good web hosting.
J |
| Johann Thorsson Tucson, AZ thufa.net |
| So far - the best support I've ever got from anyone (except my wife and parents of course)! |
| Teapot Sapiens Reykjavik, Iceland rusring.net |
| Webmasters has just about the best support team I have ever encountered. Today L Sterling, Tammy Pettine, and J. Friedman fixed my problem before I had a chance to finish my coffee! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| This is the second time I've requested support after searching everywhere I could to find and answer. This is the second time I've received an immediate response!
Thank you! |
| Stephanie Bohrman Atoka, TN honorsphere.com |
| Paul is excellent. Always very helpful. |
| Phil Brink Lafayette, co brinkinc.biz |
| Quick response and excellent resolution of technical issues (one that I caused!). |
| Cliff Reiss Riverview, FL dancergram.com |
| My physical server at Webmasters.com was sometimes slow, with spiky errors ... something really difficult to capture but that was disturbing the service that we provide.
In a matter of hours Webmasters.com support staff detected the problem, isolated the source of malfunction and fixed the issue. Now our domains are back, up and running. Simply excellent service. |
| Alberto Villar Madrid, Spain vidactive.com |
| Outstanding service would really be a better choice, they are that good. For about 18 years I have been dealing with pretty much the same people, they know their systems. Recently I had a small issue with FTP and Ryan resolved it right away after a single email. It really is a nice to be able to work with the same people year after year. Of the dozens of web hosting companies I have worked with, Webmasters BY FAR has the best support. |
| Joel Styer Boyertown, PA mivs.com |
| It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.
Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight. I would recommend your services to others without hesitation. |
| Beth J Evans Asheville, North Carolina precisionacct.com |
| Service is always good however I have a request. Since you have no shell access we are required to do everything through your control panel. As I'm sure you know this is very tedious. Having shell access would really be great especially for file and database management and especially since your file manager has some serious limitations. The most serious limitation is the way the "copy" function works. It doesn't behave the same as a UNIX or dos copy and will not overwrite files but merely puts a "copy_of" in the directory. For doing upgrades it's useless.
Can I get shell access? If not can you PLEASE fix the copy command in your file manager. Thanks, Ron Curry |
| Ron Curry Pleasanton, rotorwayownersgroup.com |
| Paul, we are so grateful for all your help and patience with getting our mirgration and email updated, we couldn’t have done it without your support, many many thanks!!
Wishing you a very Merry Christmas & a blessed New Year. Marilyn Shaner |
| Marilyn Shaner Memphis, TN shanersprinting.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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