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Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.

Each of our staff members commits to follow our three Principal Rules of Conduct:

1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day
Harry S. Truman College - City college in Chicago with over 30,000 students
Warrior Lacrosse - World's largest manufacturer of Lacrosse gear
MortgageBrokers.com - Publicly traded online mortgage company
Great Lakes Credit Union - One of Ohio's oldest credit unions
Illinois 2nd Judicial Circuit - Illinois state circuit court system
Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website
Columbia County - Columbia County municipal website
Asheville United Way - Regional United Way organization
Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL
MachoMan.com - The official website of Macho Man Randy Savage
Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
nonprofitcourses.org - FARMINGTON HILLS, MI  USA
remotetotes.com - ONTARIO, CA  USA
directwaysavings.com - COLLEYVILLE, TX  USA
hermys.net - PORT CLINTON, PA  USA
durneyconsulting.com - ESCONDIDO, CA  USA
Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
  cipherosecure.com - NEW MILFORD, NJ  USA
  dennisrevens.com - WARWICK , RI  USA
  augmentedworldweb.com - STOCKHOLM, STOCKHOLM  SWEDEN
  wellsmediaservices.com - GALESBURG, IL  USA
  amerinserv.com - KNOXVILLE, TN  USA
Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
zarinkelk.com - HOUSTON, TX  USA
childhoodsolutions.com - FORT WASHINGTON, PA  USA
apointdesign.com - ANDOVER, MA  USA
bronxrhio.org - MINEOLA, NY  USA
hadbrotoys.com - WATSONVILLE, CA  USA
kodakprolab.com - TORONTO, ON  CANADA
shastarv.com - PORTLAND, OR  USA
peachbox.com - NUZHA, ..  KUWAIT
mbastructural.com - WALNUT CREEK, CA  USA
ibsssalumni.org - GRINNELL, IA  USA
* We do not endorse nor control the content of our customers' websites.
Testimonials
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
Not only do I find your tech support quick, responsive, and informative. I am always amazed at the features that are offered. It seems everytime I read about a new web component or feature that I think would be good for us, it's already a part of our hosting services. (We just need to enable it.)

Thank you so much for the excellent service.
JT Garrette
Sherman Oaks, CA
gatgar.com
Have been a Webmasters.com customer for about a decade, and I am very pleased with the quality of the hosting service. Although I have not needed customer service over the years, a recent website migration put me in touch with the support staff, who were unfailingly professional, courteous, and prompt, and went beyond the proverbial extra mile in assisting me. Like many other services that appear on the surface to be commodities, shops that focus on quality and attentive service will invariably rise to the top of the heap. I very highly recommend Webmasters.com!
Laszlo Vaszar
Scottsdale, AZ
vaszar.org
I am a novice web site builder and I have had to contact Customer Support at Webmasters on a number of occasions. I have always received the most couteous of care and never felt wrong for not knowing or being new at what we were discussing. I totally see the difference between Webmasters and some of the other "start up" hosting companies out there. I would recommend webmasters to everyone. They are like a part of my family. Thanks.
Patty Crowe
Arlington, VA
richerresourcespublications.com
On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years.
Joel Styer
Boyertown, PA
mivs.com
As usual, outstanding service. Initial problem reported at 9:42, received reply at 9:50. When problem required more assistance, notified webmasters before lunch, they had it cleared up shorly after that! Thanks much Garnett Stancil
garnett stancil
Warrior, AL
castle-thunder.com
The reason why I chose to host the websites (of the organisation I am employed at) at Webmasters.com, is because whenever I commit a mistake, or have difficulty once in a while with troubleshooting, the support desk is always right on the money to figure what I forgot to do, or to get to the bottom of the mistake I made, and points me in the right direction to fix the situation in a jiffy. Thanks allot!!
Marcus DeMaaijer
Curacao, Netherland Antilles
dolphin-academy.com
You folks always do a wonderful job! The website is always up and running. Service is great, no matter how small or big the jam I get myself into - you folks can always help me out and very quickly! Thanks again!
Denise M
Las Vegas, WA
shadowboxmedia.com
So far - the best support I've ever got from anyone (except my wife and parents of course)!
Teapot Sapiens
Reykjavik, Iceland
rusring.net
I wanted to take some time to say a few words about the Technicians at Webmasters because they've always come through for me (extra thanks to Paul for keeping tabs on my server migration among with any other little issues I've had). The staff is always helpful, alway picking up where my expertise leaves off, and having a solution. I really appreciate the help, as always!
John R Wohland
Ottawa, Canada
getyoursketch.com
I have been a customer of webmasters for a little over 20 years. Their service and customer support is stellar. They are prompt in answering questions and they always put their customers first. I highly recommend webmasters to anyone looking for a great ISP.
Elliot Pludwinski
East Brunswick, NJ
judylynn.com
I was helped immediately via email. Quickly and efficiently.
Paul Schultz helped me with everything. He was amazing!
Redirected my site for me.
Thanks Paul!
Amanda Crew
Los Angeles, CA
amanda-crew.com
The "how are we doing" rating should be upgraded with a new rating that states: "Your service is outstanding!" I have been a webdevloper, webmaster and internet marketing professional for over 10 years, using different registrars and webhosting organizations, and I have yet to discover a webhosting service organization that tops the customer support dedication and the control panel software I have been provided at my fingertips. I never had the feeling that I was just another datafield in their client database. I have ended my search looking for a better deal for the websites I build and manage for the profit and non-profit organizations I work for, because I have found my "home" on the web at Webmasters.com.
Marcus DeMaaijer
Curacao, Netherland Antilles
dolphin-academy.com
I've been with webmasters for about 20 years. The service is prompt, professional and leads to solutions to any issues I have, though they are always things I don't know how to do. In addition it's amazing that the service people sign their messages, and I have seen th same names year after year. Excellent service always.
Stephen Lewis
New York, NY
elasticmind.com
PAUL saved my bacon again -- just to let you know I appreciate the time and effort you put into my support requests... THANK YOU!
g ballard
San Diego, CA
gballard.net
My browser keeps giving this message: "The connection for this site is not secure
39.Webmasters.com uses an unsupported protocol"
Is there a way to work around this?
George Gingerelli
Henderson, NV
gingerelli.com
Just a quick note to say thanks to John DeSantis and your other admins.

I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week.

When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice.

In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour.

When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group.

So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference.
Jason Hayes
Phoenix, AZ
clean-coal.info
Paul Schultz did a great job getting our website back online after some administrator transition issues on our end. Paul provided a direct link to solve the problem and corrected our erroneous contact info.

Great job by Paul!
Art Kubert
Glen Arbor, MI
logrun.org
Webmasters.com support staff has done a fantastic job of making quick and helpful replies to all of my inquires. Your support team has handled advanced system/web administration questions, allowing me to develop the type of dynamic web sites my clients desire. Thank you for investing in great customer support! This is what makes you my number one recommended web host.
Gregory Wright
Champaign, IL
redstardesignbureau.com
I am more than very pleased with the support I regularly receive from webmasters support staff, in particular THIS support person. I never receive robotic-type non-answer-trying-to-act-like answers from WM support staff. In this particular case, not only did the tech ANSWER my questions, but he directed me to 3rd party links to TRAIN me (which is not his job). He then even created sample files for me on my own site with a followup explanation of how the files worked and how they could be modified to further accomplish my specific needs. This is not support -- this is business partnership. Your support staff makes me feel like I have a couple of extra offices and employees that I don't have to pay for that are available 24/7 to make my venture more successful. I did not know that when I contracted with you as my webhost for 12 months, that my contract price included this kind of highest level technical support. What I'm trying to say is, you're not just a host, your staff is more like my own IT dept. Thank you for your continued retention of high quality technical staff.
Rob Stratton
Edmond, OK
attorneycop.com
You had done to me a very kind work, it is an excellent work and I always been glad for your promot reply. I am very thankfull for your kind support and your hard work with me.
I am glad that I have my hosting with you. You make my hotel bussiness works excellent.
Wish you all the best.
Chal Al Twal
Madaba, Jordan
mariamhotel.com
More Testimonials | Submit Your Testimonial
Privacy Policy
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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