Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| colegioguadalupe.org - SAN JUAN, PR PUERTO RICO |
| atropesend.com - HUNTERSVILLE, NC USA |
| krg1.com - COLUMBUS, OH USA |
| yotamhaber.com - BROOKLYN, NY USA |
| kernaninsurance.com - POWELL, OH USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 infoenabled.com - MANHATTAN BEACH, CA USA |
| martinsvilleisd.com - NACOGDOCHES, TX USA |
| logosetc.net - MISSION VIEJO, CA USA |
| pineyhillacres.com - KERNERSVILLE, NC USA |
| dialysisjackets.com - MACEDON, NY USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| beaconvacations.com - COUNCIL BLUFFS, IA USA |
| basschasersvb.com - VIRGINIA BEACH, VA USA |
| indiancasinodirectory.org - WINNETKA, CA USA |
| xhoixe.com - LIBERTY TOWHSHIP , OH USA |
| ionmypc.com - WHITEHOUSE STATION, NJ USA |
| gerotte.com - NEW YORK, NY USA |
| rgpsystems.com - STAMFORD, CT USA |
| secureturf.com - STALLINGS, NC USA |
| kurgo.com - SALISBURY, MA USA |
| daytonalimos.com - HOLLY HILL, FL USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I had a web management feature question that was important for me to have answered for a client, although after-hours. I had a response from from the Webmasters Client Services Team within minutes. This was blazing-fast technical support by the tech, Jason M. |
| Rob Stratton Edmond, OK fopokc.com |
| I greatly appreciate the speedy and accurate reply to any question that I have. Your support is top-notch! Thanks much. |
| Janet Horton Issaquah, WA jhortonphoto.com |
| I am really pleased with the response time to problems when they occur. The technical support people seem to know what they are talking about, and my infrequent problems are solved quickly. |
| Diane Herr Aurora, IL btdt.biz |
| I'm a photographer, and you can never have too much disc space. I've been a customer since 2003, and I still can't believe all tons of server space that I get for all of my files.
I never have problems with my site being down, and the technical support is top-notch. They email me back with concise answers by a real human within minutes of sending them a question. Works way better than sitting on hold, and I have a permanent record of all my questions. Thanks Webmasters! |
| Mike White Grayslake, IL mikewhitedesign.com |
| I wanted to thank Paul Schultz from 2nd level support for working almost all night to help me get our domains back on the air after major issues.
He even took the time to write a cron script to automatically backup our databases in case this happens again. Customer service like this is seldom seen these days, and it is very much appreciated!!! |
| Rob Carnell Turramurra, Australia benchrestbulletin.net |
| I'm using Webmasters for several websites and whenever I have a problem their tech support team helps me figure out a fix in a short period of time. I've worked with John DeSantis several times now and he has been one of the best tech guys that I've dealt with in a long time.
Webmasters.com - good service, good price, and good support. |
| Jerry S Rockford, IL areamechanical.com |
| Thanks for the quick responses... |
| Mahadevan R Chennai, Indonesia whitestreet.in |
| Chris Saladino was very kind with explanations and very efficient, thanks |
| Claudio Cardella roma, Italy gemyes.com |
| I lost my pics on my site, due to my own fault. I asked Cherie for help and got it in a big way. She is a professional in every sense of the word. She made my day!
Now I can go about my normal day without trying to be a webmaster of which I am not. I've been a Webmasters customer for four years and know I can count on their tech support. Oh what a relief it is! |
| Don Brown Norton, OH gimmealift.com |
| Heather was informative, gracious, patient and wonderful to work with - I hope she stays with your company for a long time. Thank you so much! |
| Linda Waller Santa Fe, NM soundhealingtools.com |
| THANK YOU for dealing with my Outlook Express inability to send email last night - your tech resent me some old information and got it working promptly. You guys ROCK! |
| cinda lester Downers Grove, IL hcck.us |
| Prompt response, excellent service indeed! |
| Jim Lellman Arlington Heights, IL homeschools.org |
| Support provided by Paul Schultz was great!!!!! |
| Ken Donahue Valrico, FL palmisles.net |
| Fast response to problem, offered helpful assistance! |
| Sam Horine Brooklyn, NY samhorine.com |
| Your service is more than excellent. I tell everybody. Well, the only two friends I have. =:^)
Seriously, everytime I have a question, you have an answer, quick! Thank You, again. |
| Colin Clarke Mount Pleasant, SC janiceeclarke.com |
| Service can't get any better! I really messed up setting up my 3rd account and your support team fixed all I did wrong!!! |
| Bob Eredics Bradenton, FL mcareccs.org |
| Simply the best! Recieve near instant responces to support issues, great interface and issues are few and far between. |
| Rod J. Magar Houston, TX qualconcepts.com |
| Thanks very much to Webmasters.com and Paul!! Our there sites went down this morning, as we were making updates. I immediately submitted a support request and with in a few minutes Paul had the issue resolved and emailed the good news to me.
Great work from Paul and the Webmasters.com Team!!! |
| Ken Donahue Valrico, FL brandonlions.org |
| My client owns the domain jpcpr.com and he is your customer. I'm a designer working on his behalf. C. Schmidt worked with me to get the most recent version of Joomla installed, I kept running into errors. I really appreciate that C. Schmidt hung in there and got me through this.... with a great attitude. I don't mind if things aren't 100% smooth, it's all about the way one is treated when having to deal with problems. I was treated extremely well, that's what good customer service is truly all about. |
| Denise Johnson Elmhurst, IL jpcpr.com |
| I would like to complement your support staff on their promptness and offering a solution to my problem. Hopefully the solution will work. I'd also like to comment that since I first raised the issue, last evening at different times several different people replied and moved quickly toward a solution without missing a lick, me needing to explain again or having things sent back to who I'd started with. Thanks. |
| Rich Carpenter Longmont, CO theriverbottom.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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