Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| coronado.site - FORT WAYNE, IN USA |
| lifepath9.com - SPRINGFIELD, AR USA |
| prompting.com - WILLOWBROOK, IL USA |
| laramiechurchofchrist.org - LARAMIE, WY USA |
| calvertarchgroup.com - LONG BEACH, CA USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 opto-key.com - BANQIAO , NT TAIWAN |
| tizus.com - GLEN GARDNER, NJ USA |
| jackrabbitsgym.com - GREENWICH, CT USA |
| bldservs.com - HOFFMAN ESTATES, IL USA |
| nextphase-eng.com - FORT COLLINS, CO USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| canadavisalaw.com - VANCOUVER, B.C. CANADA |
| ehsanipour.com - BURLINGAME, CA USA |
| gileadministries.com - MARION, IN USA |
| jnclaw.com - WHITE PLAINS, NY USA |
| vsrosindia.com - CHENNAI, TN INDIA |
| johnmaslan.com - CHICAGO, IL USA |
| kc-colton.com - MINOO, OSAKA JAPAN |
| 4dumpster.com - BRADENTON, FL USA |
| holden-associates.com - STERLING, MA USA |
| harvestersquartet.com - GAINESVILLE, VA USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| I was having problems with my hosting account. Thanks to Paul on the Client Services Team and Tammy on the Billing Team my issues were resolved very quickly. They were both extremely polite and helpful! |
| Kelly Ames De Soto, MO discounteducationalsupplies.com |
| Been a client of Webmasters since the early 2000s and never had a problem or reason to complain.
And when we screwed up our catch-all settings they were very understanding and hardly laughed at or mocked us at all! 8 ^ ) I don't know how their rates compare to other companies because we've never even thought about switching. |
| David Hildebrand San Anselmo, CA cynthiajane.com |
| Thanks for Ryan, Jeannie and Paul for your wonderful service!
|
| Donna Ginsberg St. Louis, MO watches24seven.com |
| I love the service. |
| Andrew Kibe Nairobi, Kenya wenyebiashara.biz |
| Fantastic service from Webmasters. Paul helped migrate my sites to two new servers. Friendly, fast and helpful. Highly recommended. |
| Mike Vessey dorset, United Kingdom topgardener.co.uk |
| Chris Saladino was very kind with explanations and very efficient, thanks |
| Claudio Cardella roma, Italy gemyes.com |
| Yesterday and today I was trying to get my newsletter moved from the old place to my own web site here. Leann helped me get my problems sovled and executed so that my newsletter could go out today. She is great, she helped me a year ago when I first moved to Webmasters. She was the one who helped me get my whole site moved and working once again. I am happy with my host and the service I have gotten esp, from Leann. Thanks. |
| Dr. Doris Jeanette Philadelphia, PA drjeanette.com |
| Just want to thank you for your speedy and courteous replies to my pleas for help. You have the best customer service. |
| Ruth soderstrom Fargo, ND rrhsf.org |
| I often have issues getting the DNS settings to take when I create an addon domain, your folks always help me out and help me get things going.
Thanx! Lowell |
| Lowell Harris Charlotte, NC adlcomputing.com |
| Great support service! Less than 5 minute response in increasing a file-upload limit that caused me problems. |
| Tom Roberts Batavia, IL muonsinc.com |
| Thank you for the super-speedy response to my support request. I got a reply before I had time to boil the kettle! |
| Mike Vessey dorset, United Kingdom topgardener.co.uk |
| On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years. |
| Joel Styer Boyertown, PA mivs.com |
| I am more and more impressed each time I contact the support team at Webmasters.com! Each query or request is delivered in a timely and complete fashion, with a courteous reply that everything has been taken care of. As a CPA, I greatly appreciate this attention to detail, and consider this a fortuitous bonus to the incredibly user-friendly interface Webmasters.com makes available with each of their hosting plans. Keep up the awesome work, and thank you for all you do! |
| Bryan P. Lacour Phoenix, AZ lacourltd.com |
| We've been having a lot of Spam related problems with recently. John DeSantis has been extremely helpful. He's gone beyond the call of duty to explain the issues, resolve the problems, and help us find workarounds. Having support people like that on the job make the decision to stay with webmasters.com much easier. |
| Peter Fales Naperville, IL loveandjustice.org |
| I had a non-standard request to change my hosting account to another domain since I was changing my main domain name to suit my new stage. name.
Support agreed this with no quibble, no extra charge and with full guidance which steps I needed to take. They were helpful at every step of the way. It turned into quite a long thread (19 replies) and several support members replied at different stages, including L. Sterling, Paul Schultz, F. Harber, and some anonymous people only known as "Client Services Team". However, the help was seamless and the approach consistently friendly and enthusiastic. Using Webmasters support is a comfortable experience, you are confident that they understand the problem and will have it resolved for you quickly and with no fuss. Anytime I am asked about webhosting I always recommend webmasters and will always stay with webmasters. Keep up the great service. Thank you guys! :-D |
| Jay Charles aka DonCarlo Newcastle, Afghanistan jaycharleswilson.com |
| Support provided by Paul Schultz was great!!!!! |
| Ken Donahue Valrico, FL palmisles.net |
| The first thing I would like you to do is congratulate yourself for having Jeannie on your staff. She walked me through everything I needed to do to restore my e-mail. That's the simple part.
The dedication she showed, and boy the errors I made each time notwithstanding, made it all work. But here's the clincher. I never heard her breathe 'exasperation', never heard a voice tone under her breath that could anyway hint that she felt I was nuts, or stupid, or didn't get it. I was pretty desperate, and my sense of frustration got right up there. But Jeannie, in her calm, non-emotional and FRIENDLY manner, reassured me with her professionalism so I was able to complete the set-up. I am calling, actually I'm e-mailing three people to change and sign up with your outasight company. Thanks to Jeannie. |
| Robert Kutchera Boca Raton, FL businesshumorsolutions.com |
| I was trying to set up drupal on an addon domain and floundering because of my mediocre technical skills. Curran Thomas was a huge help and now I am up and running and a very pleased customer. I will recommend your company to all. |
| Paul Swider St. Petersburg, fl swider.net |
| Fast and friendly support.
Thank you! |
| Lev Shabunin St. Petersburg, Russian Federation bushcraft.ru |
| It took less than 5 minutes to be back online. Paul Schultz did a wonderful job and so does everyone else of the support dream team at webmasters // Keep up the good work. |
| Jack Farraj Amman, Jordan jct.com.jo |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
