Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| richardahill.org - HOLLISTON, MA USA |
| icenetsys.com - HOLLISTON, MA USA |
| fratelloscatering.com - MOKENA, IL USA |
| rocketsaway.com - MIDDLETOWN, CT USA |
| 247getbail.com - PHOENIX, AZ USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 kayodot.net - MERIDEN, CT USA |
| thompsonmachine.net - CRAWFORDVILLE, FL USA |
| disacompcorp.com - SANTO DOMINGO, D. N., REP. DOM, FL REPúBLICA DOMINICANA |
| academia-candelaria.org - MIAMI, FL USA |
| mymail.sydney - CHATSWOOD, NSW AUSTRALIA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| wholistic.com - TAMPA, FL USA |
| laketurkanafestival.com - NAIROBI, GPO KENYA |
| artleagueoffortmyers.org - FT. MYERS, FL USA |
| northallegheny.org - PITTSBURGH, PA USA |
| soaringeagle.org - BILLINGS, MT USA |
| oilexchangeinc.com - SOMERSET, KY USA |
| nafewin-indy.com - FISHERS, IN USA |
| doctorscare-prm.com - PISCATAWAY, NJ USA |
| trojanboat.com - EASTON, PA USA |
| bwiintranet.com - BELLINGHAM, WA USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| Tammy in billing was a great help with problems I had renewing my account. A five star rating! |
| Kevin Docherty North York, Canada decisionsoftware.com |
| Wishing u Merry Xmas and Happy New Year |
| Tarek Sayed cairo, Egypt server2004.net |
| Webmasters, I can't thank your team enough for all their help! I am a VERY small business owner with enough technical expertise to be dangerous. I decided to re-launch my WordPress Website with WooCommerce Storefront, a WooCommerce Theme and a bundled PlugIn Package. How difficult could that be??? Well if I weren't hosting with Webmasters, it would have been a disaster. But you walked me through what I needed to do to move to an Apache 2 server and reset my PHP settings. All I had was the "white screen" with error messages that your techncial staff interpreted for me and gave me the documentation to follow. We did it together!!! Thank you WebMasters for taking it one step at a time and your encouragement! In fact, one of the support notes said "You are almost there!" which was a great encouragement to me!!!! Many thanks for all your help!!!!!!!
Best, Jenifer Slocum Coeurisma President & Founder |
| Jenifer Slocum Gulfport, FL coeurisma.com |
| Webmasters always has provided us with great support. Further, in the recent server migration Paul was extremely helpful and made the process a smooth one. |
| R Barbour Orlando, FL esaigroup.com |
| Great service.
Thank you very much to Tammy. Fast, friendly and no quibble. My issue was solved immediately. Faster than expected in fact as I thought there would be a delay due to time zones. Keep up the great work |
| Jay Charles Newcastle, Afghanistan jaycharlesband.com |
| Tammy was wonderful and very helpful. As always the Webmasters.com team was very helpful. You all seem to never stand still. Your always providing better service, hosting and making my job as a webmaster much easier. Thanks everyone! |
| Robert Fong Greenwood, IN stayoptimized.com |
| I am very much impressed by the support and the services from webmasters.com team. I am going to refer you to my friends for their webhosting needs. Good job. |
| Murugappan Periyakaruppan Warren, MI warriorlacrosse.com |
| I have used Webmasters.com since about 2002, and have only required help a few times. My last question was about finding my files which had been uploaded with FTP. Ryan gave a quick and easily understood response. Maybe I should blame myself for not properly using search. Surely the info is somewhere on your site.
Best regards, Ben |
| Ben Nottingham Kingsport, TN pipingoffice.com |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| I just wanted to write and say Thank You for the excellent service that you provide. I have had many host over the past couple of years and none have compared to the stellar performance that I have received from you. I have paid anywhere from 2 dollars a month to 30 dollars a month, and none have even come close to your packages. Your tech support is extrememly talented, polite and prompt. I have had a wonderful hosting experience with you and hope to continue this wonderful experience for years to come. Thanks again for the excellent service. |
| Bryce Wilson Loogootee, IN brycewilson.net |
| Of the few times I've had problems with my domain or hosting account, WebMasters has responded quickly and provided the answer I needed. I am very impressed with their support. |
| Chris Kilgore Smyrna, GA chriskilgore.com |
| Fast and friendly support.
Thank you! |
| Lev Shabunin St. Petersburg, Russian Federation bushcraft.ru |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| Cherie was very helpful. She went out of her way to help me solve a problem. I would rely on Cherie to help me again. |
| Phillip Haris Tampa, FL mindbomb.tv |
| I would like to express my appreciation to Paul Schultz for diligently assisting me to transfer my domain my domain name from other service provider. For some reason your online system was giving me error but with his help and eagerness to help it was resolved. Thanks again for job well done. |
| Firooz Rasouli San Diego, CA mrctxray.com |
| Thanks very much for quickly and completely resolving issues that I encountered with your email service, and for explaining well what to do. I appreciate it very much! This is one of the key reasons I host with you, in that support is quick and reliable and my viewing platforms work well for everyone. |
| Janet Horton Issaquah, WA jhortonphoto.com |
| Just a few words, this is great! Thank you. |
| Jose Boublil Orlando, FL cyber-contact.com |
| Satisfied user... Just a note to express my thanks to your technical support staff at Webmasters.com. Saying you have good support are just words until "it happens" and you really are in a bind. Your team responded promptly with the help I needed. Good support builds good companies and loyal customers. |
| Delton Davis Saint Joseph, MO modocs.org |
| Just a quick note to say thanks to John DeSantis and your other admins.
I am doing the web admin duties for a small missionary group and they (we) have been having a lot of trouble with their current hosting provider (no names needed). They told me that they have recently had days worth of email go missing, constant site instability, and I have been unable to access their ftp site now for over a week. When they called their hosting provider to discuss these issues, they said they were put on hold for 3 (you read that right THREE) hours before they had a human appear and "help" them with their problem. Not surprisingly, the problem still exists. Emails to their host often do not receive a reply for several days, or they only get automatic responses with unhelpful advice. In comparison, the Webmasters.com admins are always quick to respond when I send in a trouble report. I usually have whatever problem that I have noted solved in under an hour. When I told this missionary group about how the Webmasters.com admins handle problems, they asked if I would transfer their account over to you. I'm waiting for the domain transfer to go through right now, but when it does, I will be opening up another hosting account for this group. So thanks again to John, Curran, J. Marquand, and the others in your support group. As this other hosting provider demonstrated, anyone can host a site; just plunk a server down and load Apache in. What sets Webmasters.com apart is how you deal with clients when they are having problems that makes the difference. |
| Jason Hayes Phoenix, AZ clean-coal.info |
| Hi,
What happened? I can't connect to the server. Sincerely A |
| Aleksey Ulitsky Russell, Canada stellium-wanderers.org |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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