Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| forwardfitness.fit - NAZERATH, PA USA |
| johnhinderliter.com - PITTSBURGH, PA USA |
| digitalstages.com - CHICAGO, IL USA |
| jjhec.com - JEANERETTE, LA USA |
| techamok.com - PRIBRAM, - CZECH REPUBLIC |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
| addystoncleanfill.com - ADDYSTON, OH USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| beatslinger.com - FAIRFIELD, CA USA |
| highvelocity-wahoo.com - WAHOO, NE USA |
| growthstockanalytics.com - ANN ARBOR, MI USA |
| fitzgroup.com - COLORADO SPRINGS, CO USA |
| tonydesales.com - PALO ALTO, CA USA |
| wifinownet.net - CAMAS, WA USA |
| jimquesta.com - CINCINNATI, OH USA |
| urangatang.com - LAS VEGAS, NV USA |
| machoman.com - SEMINOLE, FL USA |
| mistressislya.com - DUKINFIELD, MANCHESTER UNITED KINGDOM |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| There should be an option to choose Outstanding Service, excellent just isn't good enough to describe the service here. After working with more than a dozen hosts over 25 years, none have even come close to the customer service & tech support at Webmasters.com. After 18 years of hosting multiple accounts here, I have found that problems are generally resolved within minutes from friendly and knowledgeable support people, and the same people have been here for many years which says a lot about the stability. |
| Joel Styer Boyertown, PA mivs.com |
| Your service team is beyond EXCELLENT. If 10 is the best then your team is 1000!
I have a number of sites with you and I think I have been hosting with you for more than 25 years. In all that time your responses are immediate and helpful, understanding, empathetic and easy to follow. Above all, your instructions ALWAYS, solve the issue in record time. Thank you for all you do every day. With sincere gratitude, Walter Powell PS: Today I had a login issue with all of my sites and Ryan solved them all with an immediate response and followup. Thank you Ryan |
| Walter Powell Halfmoon Bay, Canada sunshinecoasthomedesign.com |
| You Guys are the bomb!. I wish developing this website could be my first priority right now because I can tell you guys would be right there with me on it every step of the way. For now, I'll have to make my living working hard at developing the skills and knowlege I hope to share on ArtProCafe.com one day...It's good to be motivated again to move forward expanding my career possibilities this way
I'm gonna do as much homework and studying up as I can before hand and try to not to harass you all with too many newbie questions. It's been a while for me and webwork, but I'm not exactly a total babe in the woods. Webmasters.com's massive yet simply configured feature set has my head spinning with the posibilities. I just can't friggin wait..... errr back to the bread and butter work for now.. I'll be on it sooner than L8ter! |
| John R Wohland Hauppauge, NY artprocafe.com |
| Ryan Glen was fast to respond, quick ro act and informative. Great job! |
| Quinn F Harry Laurel, MD penquinn.com |
| That is right!! your service is XXX! |
| Harry Truong Las Vewgas, NV resortsusa.net |
| I've been a customer of Webmasters since 2003. I have dealt with other hosting companies during that time and I have to say that Webmasters is by far, without a doubt, several cuts above the competition. The service is seamless and trouble free. Their servers are super fast. The response time on tech support is immediate. They know what they are doing. Thank you Webmasters! |
| Kraig Bergeron Madison, IN igrafixx.com |
| Have been a Webmasters.com customer for about a decade, and I am very pleased with the quality of the hosting service. Although I have not needed customer service over the years, a recent website migration put me in touch with the support staff, who were unfailingly professional, courteous, and prompt, and went beyond the proverbial extra mile in assisting me. Like many other services that appear on the surface to be commodities, shops that focus on quality and attentive service will invariably rise to the top of the heap. I very highly recommend Webmasters.com! |
| Laszlo Vaszar Scottsdale, AZ vaszar.org |
| I would like to thank your staff for helping me get my internet services off the ground by answering some pretty tough questions. I believe I spoke with a Ms. Schmidt who was very helpful and patient with me. I've called before to ask questions however, I never received the kind of customer service that makes you feel like YOU are the most important person and YOUR questions are the top concern. It's nice to see a person that's willing to do whatever it takes to make sure you're completely satisfied and knowledgable of what needs to be done. I appreciate you being patient and very courteous. |
| Kenneth McIntosh Hamilton, OH lingerie2play.com |
| I was worried when you had a hardware failure on server 44 today. One of my domains went down which receives a signification amount of traffic and serves and signification amount of advertising. Every Webmaster understands that hardware failure is almost impossible to prevent, but when it happens you want to know your sites come back online without data loss.
I want to commend the person or persons at Webmasters.com involved in fixing this issue. We lost no data and everything is up and running like new. Thanks for your hard work and we want you to know we appreciate it. For as long as I need a host, Webmasters.com will be the place. |
| Brian Loudenslager Mebane, NC exittraffichits.com |
| Awesome service. |
| Jose Perez San Juan, PR sdtonline.net |
| Webmasters has just about the best support team I have ever encountered. Today L Sterling, Tammy Pettine, and J. Friedman fixed my problem before I had a chance to finish my coffee! |
| John Hoover Honolulu, HI hawaiisfishes.com |
| Webmasters is great!
In the 7 plus years that I've been hosted at Webmasters.com there's been hardly any downtime or slowdown. The support is quick friendly and reliable, and the one plan one price deal is simple and competitively priced. Getting started is easy and they take care of the domain registration. The bandwidth and data transfer are very generous and I find the control panel quite attractive and versatile. The speed and security are great. I am very happy with the organization and highly recommend it to anyone. |
| Nick Sauro Montreal, Canada librarising.com |
| It is nice when I can compliment a company and not complain. Your Customer service is excellent. In the last few months we have had issues with transferring our info to a more secure server. You all were there to hold my hand and get up back up and running.
Yesterday, we had our email go out. Again, you all were to there and resolved our issues overnight. I would recommend your services to others without hesitation. |
| Beth J Evans Asheville, North Carolina precisionacct.com |
| I would say more than excellent. Always available something that is gold when one has problems of some sort. After now I more than 10 years with WordPress their service has never failed for me and my customers. |
| Stellan Kinberg Lipari , Italy kinberg.net |
| I just made a request for file maintenance support that was resolved in less than 10 minutes from initial request. Blazing customer support! |
| Rob Stratton Edmond, OK attorneycop.com |
| Our support team contacted yours at around 1am to troubleshoot some server problems. To our surprise you rsupport team was adequately able to assist and to our satisfaction, able to troubleshoot and fix all problems while on the phone. As an x ISP with more than 48,000 accounts merged in 1999, I am pleased by the level of service provided by Mr. C. Thomas in your support team. He has been great help to us. Thank you. |
| Amir Sepahban Rancho Palos Verdes, CA amtexpo.com |
| Thank you for always being there to help this little old lady get things right! Your patience with me has been admirable!
Roffie |
| Roffie Ensey Willis, TX advanceministries.org |
| Many thanks to Paul Schultz who guided me through my server migration. All of the instructions were step-by-step and very thorough! Thank you, again for the help! |
| Scott Cassin Wimauma, FL cassinhome.com |
| Excellent, very friendly, patient and helpful support! It's nice that at Webmasters, they are still people to talk to. Keep up the good work and thanks to you personally, Mr. Schultz. |
| Oliver Schneider long island city, ny djreset.com |
| Your staff has always helped us in a timely, friendly, and professional manner. We sure appreciate it. If you hired people who had no true knowledge of your many services, it would show in a second flat. Your reputation would be ashes. It's not. Keep up the fine work that you are doing. And for regular staff members, know that the quality of the work that you do is definitely noticed and appreciated. A company is only as strong as its employees are caring and knowledgeable. And if you aren't there to make the company that you work for stronger and better, what in the world are you working there for? |
| Mark Hornbeck Mountain View, MO hornbeckvideo.com |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
