Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
|
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
|
 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
|
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
|
| laserlineoptics.com - OTTAWA, ON CANADA |
| uberfuzz.com - CHICAGO, IL USA |
| minimusrex.com - HALFMOON BAY, BC CANADA |
| vermont.be - MONTPELIER, VT USA |
| bigconna.com - MADISON HEIGHTS, MI USA |
|
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
|
 thecubestudio.com - ATLANTIC BCH, FL USA |
| tagshirts.com - COLUMBUS, OH USA |
| abs.ccheredia.org - PALM BAY, FL USA |
| lembergsales.com - BINGHAM FARMS, MI USA |
| addystoncleanfill.com - ADDYSTON, OH USA |
|
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
|
| modocs.org - SAINT JOSEPH, MO USA |
| maysvillebaptist.net - MAYSVILLE, GA USA |
| harrissquad.com - LITTLE EGG HARBOR, NJ USA |
| corphealthtech.com - PASCO, WA USA |
| eggphoto.com - PHILLIPSTON, MA USA |
| skaurents.com - LEBANON, GA USA |
| macarthursresort.com - BOBCAYGEON, ON CANADA |
| nudists.org - MAITLAND, FL USA |
| gglocksafe.com - NACOGDOCHES, TX USA |
| ebypaidrick.com - ST. LOUIS, MO USA |
| * We do not endorse nor control the content of our customers' websites. |
|
We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
|
| My name is Connor Mason and I am a web host customer who recently had problems with my outgoing mail server. I just wanted to let you know how helpful my support representative, J. Marquand, was in helping me get moved to a new outgoing mail server. Thanks again for such wonderful service! |
| Connor Mason Brentwood, TN bigconna.com |
| Tech support is always on their game with expedient replies and super-quick service. |
| Bryan LaCour PHOENIX, AZ lacourltd.com |
| You really need a choice to select "Your service is Excellent", very good does not quite say how great it really is. Of the dozen or so hosts I have dealt with, Webmasters clearly has the best support. They also have the quickest response time I have seen and when you really need help, that means a lot. Highly recommended. |
| Joel Styer Boyertown, PA mivs.com |
| Paul did an excellent job on getting my FTP login working so I could upload new files to my website.
Thank you Paul! |
| Mark Toro Delaware, OH torophoto.com |
| We've all heard horror stories regarding support desks, and I've lived through a few of them myself. I also know that while criticism is never in short supply, it is less common for people to talk about "what went right."
I just want to take a moment to commend Leann of your support staff. She was quintessentially polite, patient, and empathetic. In only a few minutes' time, she was able to solve a gateway problem with which I'd been struggling for weeks. Leann knows her stuff, and she was a pleasure to talk to. Keep her around, and I predict a lot of happy outcomes. Thanks! |
| Drew Knowles N. Richland Hills, TX exithere.net |
| The service here is always amazing! On Sunday night I was getting a 550 ftp error using Dreamwaver MX when I upload my files for a second time. I needed to determine what was going on to see if was a problem on my end or with protections on the server.
When I called, the first thing that was amazing, is that someone was there. The second thing that was amazing is the person that answered the phone was nice. And the third thing that was amazing is that the person was helpful! He took the time to try uploading my file to see if he could duplicate the problem. Ultimately, it worked fine for him. He called me back within ten minutes and gave me the results of his test which indicated the problem was on my side. I tried to ftp on my side with another program and was successful. His helpfulness pointed me in the direction to research known bugs with Dreamweaver MX. Although I have not been able to fix the problem, Dreamweaver user group does mention this problem. THANK YOU!!! |
| Michael Phillips Northboro, MA 3d-showcase.com |
| I have been using webmasters for several years.
My website seldom has any outages, and my email accounts the same. bugs are rare, maybe once a year ... probably less When I do have a question or problem I get rapid, complete, and courteous response. I have not carefully evaluated the cost of my service for several years... however I have always found that webmasters is the most economical of all. win-win highly recommended! |
| Peter Ehlert San Ysidro, Ca sdi-baja.com |
| THANK YOU for dealing with my Outlook Express inability to send email last night - your tech resent me some old information and got it working promptly. You guys ROCK! |
| cinda lester Downers Grove, IL hcck.us |
| Very much appreciate the help from Paul Schultz
the migration was seamless and was up and running with relative ease (my contribution not withstanding). |
| Andrew Musilli Powell, Ohio musilli.biz |
| thank you paul! i appreciate the help, and i’m sure you could see my frustration. i wish it was possible for |
| Stan Latham Sumner, wa superpchelp.com |
| You had done to me a very kind work, it is an excellent work and I always been glad for your promot reply. I am very thankfull for your kind support and your hard work with me.
I am glad that I have my hosting with you. You make my hotel bussiness works excellent. Wish you all the best. |
| Chal Al Twal Madaba, Jordan mariamhotel.com |
| Flawless service and uptime including Ftp transfers which failed misserably with other provider. Few times I required assistance your support staff has been terrific. I can appreciate that because we are in the software business and the few times we do require technical help is very time sensitive.
Very happy customer and I will be transfering 4-5 additional customer webs to webmasters.com! |
| Erwin Melzer Kenner, LA melcogroup.com |
| For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier! |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| On the few occasions a problem occurs with one of my accounts, it is always resolved quickly. Someone usually responds to a support inquiry in minutes (not hours or even days like some other hosting companies). Overall, I have been impressed and continue to be after several years. |
| Joel Styer Boyertown, PA mivs.com |
| Sunday morning and they are on the ball! Thanks guys! and I really appreciate knowing the reason behind the problem. |
| Patricia Bridewell Beaver Dam, KY patrish.com |
| Webmasters.com support staff has done a fantastic job of making quick and helpful replies to all of my inquires. Your support team has handled advanced system/web administration questions, allowing me to develop the type of dynamic web sites my clients desire. Thank you for investing in great customer support! This is what makes you my number one recommended web host. |
| Gregory Wright Champaign, IL redstardesignbureau.com |
| I am a very low budget customer yet I have always been treated like I spend thousands. I hope to be a high budget customer one day and I'll surely be yours then too. |
| Mark Carver Groveland, FL ampcoating.com |
| John Desantos is absolutely excellent at his job and gives me common sense answers that quickly solve problems I encounter time to time with the hundreds of websites I have hosted with you.
He may be the best person on your staff... Thank You Steve Nunnally NotJustWebsites.com Estero, FL |
| Steven, Nunnally St James City, FL fertilizeralternatives.com |
| Great support service! Less than 5 minute response in increasing a file-upload limit that caused me problems. |
| Tom Roberts Batavia, IL muonsinc.com |
| Paul went above and beyond expectations in helping me migrate to a new server. His answers were clear, and always addressed my questions. His personal touch always made me feel like he's there to help me, not just finish some task. And, his patient, easy-going attitude is deeply appreciated. It's a pleasure to work with Paul. |
| Ray Hix Berkeley, CA radiantheart.com |
| More Testimonials | Submit Your Testimonial |
|
It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
|
