Customers
Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
Each of our staff members commits to follow our three Principal Rules of Conduct:
1) The customer is always right.
2) If you feel the customer is wrong, refer to rule #1.
3) Treat each customer as if they pay your salary.
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Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client.
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 Mexico.com - Mexico's largest web portal with over 5,000,000 hits per day |
| Harry S. Truman College - City college in Chicago with over 30,000 students |
| Warrior Lacrosse - World's largest manufacturer of Lacrosse gear |
| MortgageBrokers.com - Publicly traded online mortgage company |
| Great Lakes Credit Union - One of Ohio's oldest credit unions |
| Illinois 2nd Judicial Circuit - Illinois state circuit court system |
| Pulaski Country Sheriff's Office - Pulaski County Sherriff's official website |
| Columbia County - Columbia County municipal website |
| Asheville United Way - Regional United Way organization |
| Ramada Plaza Beach Resort - Popular hotel in Ft. Lauderdale, FL |
| MachoMan.com - The official website of Macho Man Randy Savage |
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Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated.
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| knotnancy.com - MIAMI, FL USA |
| palmisles.net - VALRICO, FL USA |
| shellymaudsleywhite.com - HOLUALOA, HI USA |
| eurekaq8.com - KUWAIT, - KUWAIT |
| colchagoff.com - HOLLAND, OH USA |
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We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you!
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 theturnkeysystems.com - BROOKLYN PARK, MN USA |
| ceibanaturetours.net - DOUGLASSVILLE, PA USA |
| econnco.com - MURRIETA, CA USA |
| pkmgr.com - GREENVILLE, SC USA |
| proveedora.com - SAN DIEGO, CA USA |
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We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites.
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| mccmusic.com - LAS VEGAS, NV USA |
| justdv8.com - CINCINNATI, OH USA |
| websitesdemo.com - MANGALORE, KARNATAKA INDIA |
| amanda-crew.com - LOS ANGELES, CA USA |
| jaxworks.com - SIMPSONVILLE, SC USA |
| transprop.com - ESCONDIDO, CA USA |
| kelode.com - AUBURN HILLS, MI USA |
| curranthomas.com - WESLEY CHAPEL, FL USA |
| desjean.com - MONT ST-HILAIRE, QC CANADA |
| sidneybechet.org - MINEOLA, NY USA |
| * We do not endorse nor control the content of our customers' websites. |
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We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded.
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| I have used Webmasters.com since about 2002, and have only required help a few times. My last question was about finding my files which had been uploaded with FTP. Ryan gave a quick and easily understood response. Maybe I should blame myself for not properly using search. Surely the info is somewhere on your site.
Best regards, Ben |
| Ben Nottingham Kingsport, TN pipingoffice.com |
| My website (built with WordPress) was locked up with a Syntax Error due to failures in running a few plugins. I could not access the WP login pages, either. So I ask Webmasters support to help. It was midnight their time.
As soon as my query went in, Chris replied. He handled my request very professionally. "Magically", Chris brought my website back, at least accessible, so I login as admin to complete the updates. Now my website is running well. I like to thank Chris for his wonderful support! He is good in trouble shooting with quick response! Highly appreciated!! |
| Tracy Boehle Irvine, CA candorfoundation.org |
| Webmasters are wonderful. I've never had one single problem that hasn't been rectified within, say, 15 minutes. Usually, I submit all my queries by email. Although sometimes I receive an automated response states that I should receive an answer to my query within 24 hours, I always get response within the half hour. In addition, all my email queries are 100% helpful and I never have to revisit a previously asked question. When I first joined, I had a query and chose to call the toll free number. Not only was the operator helpful and knowledgeable, they answered very quickly and provided a simple yet effective answer. |
| Carla Gidden London, UK ladiorange.com |
| Excellent service, and quick turn around! |
| Peter Marshall Denville, NJ d2direct.com |
| Linda C. Uranga-Norton was our Project Manager who provided the most excellent service. She was not only extremely efficient and fast (she completed our project within an hour - WOW!), but
but provided a personal touch of Customer Service A++++ I am very impressed! Would use Webmasters for all future projects. THANK YOU!! |
| Neela Patel Bridgeville, PA zyluxacoustic.com |
| I am a web designer and after researching all the different hosting option for my first client a year ago I chose to recommend webmasters.com. I was not disappointed. Any issue was resolved within a couple of hours - nowhere near the 24hrs that you guarantee.
Since then i have recommended webmasters.com to another 7 clients and all comment on how pleased they are. You can rest assured that I will inform all my clients of the services that you offer for a MOST reasonable price! |
| Scott Hamilton South Lanarkshire, UK strathavengc.com |
| hello,
thank you for the very good support, i will find in europe nobody like you!!! thank you special c schmidt, you make a great job!! greetings from vienna, fritz |
| friedrich zorn wien, at friedrichzorn.com |
| I had a question about renewing my domain name and your billing department replied very quickly (on a weekend at that) and gave me the good news that its now included in my hosting package. Thanks and keep up the great service! |
| Brian Ekdale DeKalb, IL liminal-state.com |
| As any business knows, there are times that you don't recieve your invoices on time to pay all your bills. Keeping your webserver up keeps your clients and having it shut down by not paying it on time can ruin a web business. Unlike big hosting companies, webmasters care about my clients being hosted on the server they provide me. The billing department is great working with me during trying times and showing graditude being with webmasters for over 7 years. Any large company renting servers would of shut me off after the due date instead of extending service helping me and my business to continue. Thank You Webmasters and please keep your caring personal service because if you don't I don't think there is another company out there that will.
Sincerely, Mark Edwards Owner of E-motion |
| Mark Edwards Oswego, IL e-motion-vr.com |
| I just wanted to thank you for your excellent service. Paul Schultz assisted me with changing my domain names, and I was blissfully surprised at how fast he did it. I thought it would take a few days to get my site back up, but with Paul's help, my domain was changed, and operational within *5 minutes* !!!
I couldn't ask for better service! Thanks again, Katherine |
| Katherine Kowalski Cheyenne, WY daystarhandworks.com |
| the best service there is! look no further for your web hosting duties. webmasters has it down pat. |
| Darryl MacArthur Thunder Bay, Canada blanket-media.com |
| My representative, John DeSantis, goes above and beyond his expectations of the Client Services Team. This representative has always been responsive, usually within 5-15 minutes of my original inquiry, and extremely helpful! There were problems I had with setting up complex e-commerce files, and John was able to help me successfully get it up and running! Absolute top-notch, superior and outstanding customer service. Lauten Corporation and Phunctional Design extend a standing ovation for Webmasters.com and their superb customer support representatives! |
| Jared Tame Mableton, GA lautenaudio.com |
| My call was returned promptly and the representative solved the problem and helped me with procedures to prevent future issues. Thanks! |
| Jan Ellen Atkielski Ft. Meyers, FL jan-ellen.com |
| I would like to thank Tammy Thomas for going the extra mail and calling me to let me know that she had taken care of updating my email and assuring me that both of the sites I am responsible for are paid in full until May of 2011. I was very relieved to receive both a confirmation email and a telephone call from Tammy - Very professional and thorough!
As an aside, I would also like to thank the gentleman in your technical dept (Sat, May 8) who explained the billing to me and helped me understand why my current email wasn't being recognized for cathappy.net so that I could make payment online. Thanks to him, I was able to pay the domain renewal before it was discontinued! Thanks for everything. Bari DuBois |
| Bari DuBois Magnolia, TX cathappy.net |
| i have been hosting with you for 1 year and just recently purchased another hosting account because i have been so confused.
Last week i purchased another domain name, as purchaseing a domain name and setting it up has been a nightmare for me, but like usual your employees there at the tech support helped me. This morning i could not get my site on but Jannie one of your employees helped me and made it finally a little more clearer than it has been. Thank you for all your help. Im sure it wont be the last time i call on your tech support. Thanks Tech Support |
| gail dittmeier Dallas, TX morrisquarterhorses.com |
| We are just gratefull to have someone like Tammy in billing. She helped us transfer our domain to webmasters from another host and we can't thank her enough for her friendly and efficient service. Keep up the good work! |
| Mark Allen Frost Kelseyville, CA sethreturns.com |
| I really appreciate and admire Webmasters.com customer support. It's very quick and helpful. Most of my queries were answered in less than 15 minutes whether they were made in 12:00 PM or 1:00 AM. |
| Muhammad Hanif Calgary, Canada pnetsol.com |
| Great service.
Thank you very much to Tammy. Fast, friendly and no quibble. My issue was solved immediately. Faster than expected in fact as I thought there would be a delay due to time zones. Keep up the great work |
| Jay Charles Newcastle, Afghanistan jaycharlesband.com |
| I just wanted your company to know how much I appreciate the help Cherie S. gave me. I'm not at all knowlegable when it comes to computers and technology. Cherie was very patient with me and worked diligently on my problem until she solved it. Please thank her again for me. |
| Rodger Gaulding Dallas, TX riversofthewest.com |
| Submitted a trouble ticket at 9:44, had the answer by 9:56. Now that's what I call great customer service. Thanks! |
| Mark Naman Morganville, NJ thenamans.com |
| More Testimonials | Submit Your Testimonial |
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It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here.
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