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Since 1994, we have steadily grown our customer base with little or no paid advertising. We have customers in almost every country, from individuals and small businesses, to municipalities, educational institutions, and large corporations. Our experience, integrity, and commitment to quality earns customer loyalty, while keeping new customers coming through word of mouth. Low customer acquisition costs help us continually improve our level of service without the need to raise prices. |
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Featured Customers
Despite our low prices, we have proven time and time again that our hosting platform can meet the needs of any size and type of client. |
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Last 5 Renewals
Our number one goal has always been customer satisfaction. We would like to thank the customers below for renewing their accounts with us for another year. Your business and loyalty are greatly appreciated. |
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Welcoming Our Newest Customers
We are happy to welcome our newest customers below. Thank you for selecting us as your web host, we look forward to serving you! |
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 storagenownj.com - BORDENTOWN, NJ USA |
| nomaden3.com - OSLO, OSLO NORWAY |
| optionsmastery.com - GLENDALE, CA USA |
| cjspizzeria.net - WASHINGTON, GA USA |
| classifiedspensacola.com - GULF BREEZE, FL USA |
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Randomly Selected Websites Hosted By Us
We feel that the quality of our service would make each of our customers want to recommend us to others. Below is a list of randomly selected customers whom anyone is welcome to contact for references. Please feel free to click on the links below to test the speed of our servers, as we challenge you to find a host with faster loading customer websites. |
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 sanyabolich.com - NICOSIA, - USA |
| adapt4action.com - AMHERST, MA USA |
| nwfellowship.org - CHICAGO, IL USA |
| unitedsalesalliance.net - GREELEY, CO USA |
| eagleisle.com - FREMONT, OH USA |
| agelessanimals.org - PORTLAND, OR USA |
| rnb2day.com - ROCKLIN, CA USA |
| alsalamadvocates.com - MANAMA, - BAHRAIN |
| djm-east.org - SPOKANE, WA USA |
| napleswestluxuryhomes.com - ESTERO, FL USA |
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| * We do not endorse nor control the content of our customers' websites. |
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Testimonials
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| We would like to thank the customers below who have taken the time to submit their feedback about our service. Messages are selected at random from our database of customer testimonials each time this page is loaded. |
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After suffering a major crash to my mySQL database I thought my life was over.
In despiration I called your tech support and was connected to C. Schmidt
She didn't have an instant answer to my question, but her confidence quickly ceased my panic attack and helped me avoid general heart failure.
She jumped right in, attacked the problem and to my GREAT relief solved a problem that could have done serious damage to my business. She even asked others for help, but they seem to all lack her skill in problem solving.
I love this woman. It's good to see a big business maintaining quality customer service. |
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Gerald Ingram
London, Canada
erotic-canada.com |
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| I am really pleased with the response time to problems when they occur. The technical support people seem to know what they are talking about, and my infrequent problems are solved quickly. |
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Diane Herr
Aurora, IL
btdt.biz |
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I am a long year customer of Webmasters.com
recently I had to switch the hosting server,there were absolutly no downtimes due of changing it,all support levels have always beeing competent and fast solving my questions.
I d like to thank Paul and all others of webmasters team.
fritz oelberg,
29th june 2012,Vienna,Austria |
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fritz oelberg
vienna, A
oelberg.com |
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| We have been customers of Webmasters.com for many, many years now, and continue to be extremely pleased with their level of customer support and the hosting technologies that are in place. For the rare trouble tickets that we generate, Webmasters.com takes minutes, not hours or days to address and close out. Keep up the outstanding work! |
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Madhu Idlani
Ann Arbor, MI
growthstockanalytics.com |
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Note: This software will not let those of us with Designated Servers input a thank you message because it does not recognize our websites. So I am entering one of my clients websites instead.
"Thank You Letter for John DeSantis"
Good Morning,
My name is Steve Nunnally and I have been in the computer business one way or another for over 30 years. In fact I did tech support for Unisys, Burroughs and Sperry back in the early 80's. During all this time I have found that while there are many nice people in tech support (not to mention a few jerks) that there are very few people who will do more than the absolutely minimum required of them. In other words they fix the simple problems, but when it comes to changing or improving the system they simply say, "I can't do that and I don't know anyone who can". It's an easy out for them, but it can cause real world problems for the people who needed a solution.
Most people come to companies like yours wanting one, two or a hundred domains. They don't know enough to know when there is a problem. If they are successful they are happy. If they are not successful they often scratch themselves and wonder "why"? I'm sure you have clients who have many more websites than this, but at their level they generally do not worry to much about the successful level of each and every client because to them clients have become numbers. My company is different and as a result we have problem been at least a small pain the backside of your staff. Our goal has always been to make sure every client sits at number one in the search engines for as many phases as possible. Additionally we work extremely hard to reduce their spam and to make sure their outgoing emails actually reach their intended recipients. We monitor every detail of every clients sites despite that we have hundreds of them. As a result we are more of a challenge for your staff.
The good news is that many of the things we have suggested have resulted in small improvements in service for all of your clients. For example we made many very specific suggestions regarding your spam controls that ended up being done and now make blocking spam easier and more for all of your clients.
I guess what I am saying is that sometimes we challenge your staff to work outside the box on items that most of your clients would never have thought of. And while some of these can end up benefiting all your clients and help make your overall service better it's not always fun being the tech support person who gets the call or service request. In fact, my guess is that one or two would love to hide from us because we never ask the easy questions (we know the answers to those) but instead ask questions that are simply too challenging for their level of expertise.
This is where John DeSantis comes in. Yes, he is a higher level tech. Yes he is more qualified than your other techs. Yes, what may seem hard to your other techs may sound easy to him. But that is not what I am writing you about. What I am writing to you about is that while most people in the tech support industry occasionally run into situations do not know the answer, few of them will make the effort to really dig down and find the answers. And if they find the answers they will rarely then take those answers and try to change the entire system for the improvement of all your clients instead of just the one caller. John is the exception to the rule.
Over the ten or twelve year (or more) I have been hosting my accounts, my clients accounts and referring people to your company I have had to make easily a hundred calls to tech support for anything from a slow running server to asking the impossible. Out of those hundreds of calls there has always been one person I could count on more than any other person in your entire support staff. That person is John DeSantis. He has never once let me down. He has never once said, "I don't know". John has never said, "There is nothing I can do to fix the problem". John has always searched for answers. John has always found the answers. John has always explained the answers in easy to understand English. John has always verified that the answers actually work.
More than this John has then taken what he learned and done his best to change things system wide. The result is not just one happy clients. It's an improvement in your overall product and the way all your clients perceive your company.
If not for John DeSantis we would have pulled out years ago along with all our clients. In just us and our clients John has made a difference of several hundred thousand dollars for your company. I can only imagine how much he has done with other clients.
This week John helped us solve a problem that was a breaking point of pulling out or not. So many of our clients have problems with getting blocked as spam by AOL, Comcast, Bellsouth, Yahoo, Gmail, etc that we
were considering getting our own servers (a nightmare for us) and pulling out. John has worked hard to solve problems on our dedicated server 52 where he found "6" different problems that result in a lot of companies blocking this server as a spammer, and he talked to me about setting up our mail servers differently (which we have yet to decide how and when to act on) which was excellent advice considering the limitations on setting up the PRC and Reverse DNS records on the servers.
I'd like to suggest two things.
1) Keep in mind that John may be the single best asset your company has.
2) John understands the overall needs of all your clients more than anyone there. If John were to make suggestions for system wide changes (for example more monitoring on the servers to nab spammers) listen to what he says. It may not always make sense to people sitting in the front office, but you can believe me when I say "It makes sense to the people who buy your services".
John is our hero!
Thank You,
Steven W. Nunnally
NotJustWebsites.com
Naples, FL
239-878-9310
239-431-7500
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Steve Nunnally
Camp Hill, pa
adoptionservices.org |
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I am a novice web site builder and I have had to contact Customer Support at Webmasters on a number of occasions. I have always received the most couteous of care and never felt wrong for not knowing or being new at what we were discussing. I totally see the difference between Webmasters and some of the other "start up" hosting companies out there. I would recommend webmasters to everyone. They are like a part of my family. Thanks.
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Patty Crowe
Arlington, VA
richerresourcespublications.com |
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| Thank you for John DeSantis Sr. Second Level Administrator for solve my issue so quickly.. |
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Marcin Terlik
Palatine, IL
tarlink.com |
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| For people like me and my customers who are so impatient, you guys are always helpful and swift with coming out with solutions. I really appreciate your quality service. Thanks, Hiroshi |
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Hiroshi Yoshioka
Hong Kong, Hong Kong
j-friendly.com |
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I feel support went above and beyond to help me out - specifically Paul Schultz. My site was down and I was feeling pretty frustrated. Instead of just telling me how to resolve the issue, Paul found out what it was and then made the adjustment to get my site back up.
I have always been very pleased with the timely responses from Support. Thank you for all your help. |
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Sue Seay
Kalama, WA
findinfive.com |
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| Two words, absolutely fantastic! I noticed that our database destroyed itself, so I sent in a support ticket (this was about 9:40pm). I did not expect to hear a reply until the next morning. But lo and behold I received a confirmation email from F. Harber within 4 minutes, and just a few minutes later I received a second email notifying me that the database backup had been restored. Wow, I can't believe it. Fantastic service, fast response. It just can't be beat. |
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Christopher Wilson
Morden, Surrey, United Kingdom
audiomastersforum.net |
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| Had a major spamming problem, submitted a ticket, and the problem was immediately addressed and resolved. One can't ask for better service. John is the best!!!!!!!!!!!!! |
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Paul Dover
Ft. Myers, FL
centeriem.com |
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| Webmasters has the best Control Panel I've ever worked with. It's easy to use, has great documentation, and loads everything quickly. I love it because it does so much - my non-techie clients love it because it's so simple to learn. |
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Rhonda Hutchison
Dallas, TX
technogizmo.net |
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Hello; I received an immediate response from Ryan Glenn which answered all my questions very thoroughly. I am very happy with this service.
Peter |
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Peter Clapper
Lake Hill, NY
peterclapperpainting.com |
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| For the few problems i have had with my site (and there have been very few, only 1 in 3 years) the tech support at webmasters.com has been top notch. Quick replies, knowledgeable staff and actual human contact have been the tools that they supply to keep my site running great. This combined with their great rates makes webmasters the best deal on the web bar none. Thanks again for making life on the web a whole lot easier! |
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Darryl MacArthur
Thunder Bay, Canada
blanket-media.com |
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| I just left Interland. The last month hosting with them was a nightmare. They had many server problems. I researched to find a new host, no one could compare to features and price offered by webmasters.com. I only had one question during the transfer of my site. I couldn't believe someone answered the phone so quick. It took forever to get a tech at Interland. My transfer went perfectly. You guys and Gals ROCK! |
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Robert Fida
Cheyenne, WY
robertfida.com |
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I'm not one that usually writes testimonials, or even send in compliments on comment cards... but once in a while, I am blow away by the quality of service. Web Masters is worthy of me taking my time to write this.
You guys don't have a high enough option in your "How are we doing?" drop box. "Your Service is excellent" just doesn't do you all justice.
In this day and age of "Oh I don't care, its just an internet customer, they'll figure it out on their own".. You all stand head and shoulders above the rest.
Ive had VERY few issues that weren't self-induced - and all of my problems have been addressed by you... even if I caused it. Fast responses, a message center that is on top of things... If there is ever a service outage of any kind, the message center lets me know that you know and are working on it. And the one time there was an email server problem, and it wasn't on the message center, in the 5 minutes it took for me to send you an email from another account, and receive your reply, it was already fixed and your reply explained what happened and told me it was fixed.
How many companies do you know of, that responds to a service problem, ON CHRISTMAS DAY? Web Masters does... I was out of town, on a Motel ISP/WiFi and could not send emails via POP/SMTP. Turned out to be an ISP/Firewall issue with that connection. A couple emails and some port changes later, I was sending emails... just before I sat down to Christmas Dinner.
Honestly, I can't believe the customer support and service that I get from you all... it seems to defy the natural order of society. Keep it up. I can't say enough good about Web Masters. I've been astonished with the service from day one, and the longer I use them, the service just gets better and better.
My main experiences have been with John and Sterling. AWESOME PEOPLE!! Willing to help, listen to the problem, and fix it.
Keep it up!
Wade |
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Wade Carpenter
Idalia, CO
webfootcustomcalls.com |
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| I wish all customer support online was as good as Webmasters.com. When I e-mail the support team, I get a helpful answer almost immediately. Thank you Webmasters.com for helping my business skyrocket! |
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Steve G. Jones
Savannah, GA
stevegjones.com |
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Your response to my request to keep my web site enabled me to continue my other plans.
I am pleased and comfortable with your company. |
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Shirley T. Murphy
El Cajon, Ca
taspan.org |
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| Had to make a tech support call last Thurs (8/13/09) regarding setting up our site to accept credit cards, a shopping cart and other ecommerce issues. C. Schmidt was the tech support rep that took my call, and she spent quite a bit of time with me, answering all of my questions and explaining all the scenarios. She was very patient and understanding of my lack of knowledge. I really appreciated the expert tech support. Great job! Thanks. |
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Leon Foust
Bartlesville, OK
adamsblvd.org |
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| Some of the best customer service I have ever encountered. Very prompt responses on any questions or issues that I have. |
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Daniel Person
Canton, GA
bonevilcorp.com |
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| More Testimonials | Submit Your Testimonial |
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Privacy Policy
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| It is our strict policy not to release customer information to third parties, unless required to do so by law. We do not require placement of ads or links on customers' websites, nor offset our low hosting rates by selling personal information and sending unsolicited marketing materials to our client base. To view our privacy policy in its entirety, please click here. |
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